Data Entry Front Desk
Resume:
Emily Lissette Velasquez
Chicago IL, 60652
*****************@*****.***
SUMMARY
Professional receptionist who takes pride in being the first face of the company that visitors greet, excels at phone operations, client check-ins, and general front desk operations. I am very well mannered, I come to work to learn and gain knowledge and experience. I am always willing to work with groups to problem solve and to build new relationships with my co-workers.
SKILLS
Confident using technology
Self-directed and self-motivated
Excellent organizational skills
Excellent attendance record
Unmatched friendliness to customers
People person
Measured speaking style
Unsurpassed telephone manner
Bilingual
customer service
Written and verbal communication
Ability to work under pressure
Attention to detail
EXPERIENCE
Power Wellness Management- Office Coordinator
August 2022 - Current
Monitor visitors and comply with all security procedures for visitors
- Field all incoming calls, facilitate General mailbox messages to proper staff. Oversee sorting and distribution of incoming mail deliveries, packages and couriers.
- Working with Excel
-Purchase, track, and stock office and kitchen supplies weekly and maintain cleanliness of kitchen
- Work closely with building maintenance and cleaning services
-Make necessary travel arrangements and arrange transportation as needed
-Maintain and update various organizational directories and preferred vendors
- Coordinate and schedule office meetings for visitors and/or new employee orientations
-Order and coordinate lunch for visitors and large meetings
-Maintain organization of supply and maintenance invoices and supporting office documents
-Manage orders and deliveries for sympathy gifts, birthdays, anniversaries.
-Maintain a positive and professional demeanor during interactions and in ongoing work-related relationships with all persons in other departments and at the Centers including but not limited to members, guests and employees as provided in the Employee Handbook
Euro Collision Chicago, Illinois- Receptionist
August 2020 - August 2022
-Data Entry
-Being calm and empathetic
-Memorizing customer information
-Working with insurance companies
-Visitor management skills
-Multitasking
-Welcome guests, check them in, getting their file ready
-Filing payments and putting away customer files
-Answer phone calls and emails from clients.
Pacino’s Chicago,Illinois- Hostess
June 2020- August 2020
-Customer services
-Hospitality
-Phone clerk
-Take reservations over the phone
-Handled Uber, Doordash, Grubhub, Caviar orders
-Manually writing down orders and later entering them into the system.
-Sat down walk-ins and reservations to their table.
Marquette bank,Chicago,Illinois- Bank teller
december 2019- May 2020
-Cash handling
-Served customers by handling financial transactions
-Helped and sold money orders and cashier's checks
-Was able to help them with any questions they had about their personal bank accounts
Giordanos,Chicago,Illinois-Front Desk Clerk
July 2018-October 2019
-Customer services
-Cashier
-Phone clerk hostess
-Juggled multiple tasks at the same time and completed them quickly.
-Handled unhappy or belligerent customers with a calm voice and manner.
-Answered caller or visitor inquiries on a huge variety of topics.
EDUCATION
Catalyst Maria High School, Chicago, illinois -High School Diploma
August 2015 - June 2019, Chicago, Illinois
Malcolm x College - Associates Degree (Dental hygiene)
August 2019 - June 2022, Chicago, illinois
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