Customer Service Delivery Driver
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Sean Smith
Vallejo, CA *****
***********@*****.***
Business Operations – Inventory / Purchasing / Distribution / Logistics / Energetic, enthusiastic, and focused individual, pursing a business operations pathway. Driven to lead a team to success with in-depth knowledge of organizational development, materials handling, account retention, program implementation, procurement, budgeting goals, high- impact revenue, leadership, and development.
Authorized to work in the US for any employer
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Work Experience
Logistics Specialist
Quanta Computer America Inc - Fremont, CA
January 2021 to January 2023
Manage Material for Waymo Inc., Daily Inventory management control on SAP and company management systems. Manage FedEx for Customer Outbound Orders for parts being requested for vehicles. Assistant lead to the Ops manager and materials purchaser when called upon.
Inventory and Logistics Coordinator
Pivot Bio Inc. - Berkeley, CA
November 2018 to December 2020
Manage the shipping and receiving daily to insure items received are correct and handed o! to the correct requester(s). Inventory control, and daily stock walks for both labs and Stock rooms. This position requires department maintenance, daily safety control, product management, customer and client interactions and the ability to instill vision to achieve company goals and surpass production expectations while maintaining quality, safety, and customer service integrity through total quality management. Operations Associate / Operations Lead
Savior Faire Inc. - Novato, CA
August 2010 to August 2018
Lead a successful team of six that consisting of shipping and receiving personnel, order processing employees, inventory control sta!, and receiving experts. This position required on- going department maintenance, daily safety control, product management, employee incentive program implementation, and large equipment operation. Required the ability to instill vision to achieve company goals and surpass production expectations while maintaining quality, safety, and customer service integrity through total quality management. Coached team to successfully meet daily and weekly budget goals in achieving average monthly revenue of $700,000.
Knowledge of domestic and international shipping protocols. In-depth knowledge of, and OSHA certified, Hazmat shipping experience. Successfully trained and coached all receiving personnel to audit accuracy of product according to buyers pricing sheet.
Implementation and use of employee incentive programs to boost retention and morale. Monitored daily workflow to ensure accuracy of orders. Completed annual reviews and one-on-one coaching to improve individual performance. Executed daily customer/vendor contract requirements; identified accessorial activity and ensured necessary documentation.
Participated in continuous improvement activities as part of the site management team and ensured company policies are followed
Drove a team to achieve company initiatives and achieve a high level of productivity. Inventory Control Analyst
Sun Microsystems – Multis Inc. - Union City, CA
February 2009 to October 2010
16 month inventory project to completely revamp and renew the inventory management system in order to increase productivity and organization. Assisted technicians with the reorganization of each department and implementation of monthly inventory assessments.
Configured and disabled operating systems enabling package tracking and scanning. Reassessed and implemented new practices for the inventory management system creating a more user friendly component.
Completed product organization and management procedures to ensure ease of use when fulfilling orders.
Proficient in the use of Outlook, Word, Excel, Power point and Access data bases Education
update "general ed" to "Education"
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Some College Certifications in General Ed
San Francisco State Univ
September 2001
Diagnostic Medical Imaging
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City College of San Francisco
August 2000 to June 2001
High school diploma in General Studies
Galileo High School - San Francisco, CA
September 1992 to June 1996
Skills
Do you have any of these top skills employers are looking for? Six Sigma
Computer networking
Production management
SAP
Product development
MRP
Lean
Sourcing
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Microsoft O"ce
Logistics
Organizational skills
Procurement
Purchasing
Microsoft Excel
Microsoft Powerpoint
Pallet jack
Inventory control
Dispatching
Quality management
Leadership
Budgeting
Hazmat
Sales
Shipping & receiving
Pricing
Forklift
Materials management
Continuous improvement
Microsoft Word
Operating systems
Automotive diagnostics
Materials handling
Customer service
Microsoft Outlook
Product management
Communication skills
Driving
Stocking
Quality Assurance
Supply Chain
ERP Systems
Forecasting
Manufacturing
Warehouse experience
Computer literacy
Writing skills
Certifications / Licenses
APICS Certification
November 2022
Forklift Certification
Present
Assessments
Delivery driver - Familiar
July 2022
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Attention to detail - Proficient
July 2022
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Work style: Reliability - Familiar
July 2022
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Warehouse safety - Proficient
July 2022
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