Customer Service Representiive
Resume:
Kayla Williamston
Always try to keep a positive outlook on things
Abilene, TX 79602
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Staffing Specialist
Peopleready - Abilene, TX
June 2021 to Present
I match workers with jobs, and companies who are needing workers. At People ready, we provide all of the "onboarding" the tasks that need to be done before a person can begin to work for any company. Everyday I dispatch workers on tickets and when the job is completed I pay the worker the wage the company and People ready have agreed upon.
Janitorial Worker
Elwood Staffing/ Coca-Cola warehouse - Abilene, TX December 2019 to April 2020
My position was to clean where ever needed all of the restrooms, the break room and and all of the admin. building offices.
After lunch we would also help out on the floor cleaning any accidents that maybe have occurred while building customers orders.
Purchasing Coordinator
Elwood Staffing/ Acme Brick - Abilene, TX
July 2019 to September 2019
Enter purchase orders made for the branch and keeping inventory Package Handler
Fed Ex Ground - Abilene, TX
July 2017 to September 2018
Unload and load the evening sort..which is done everyday between 5 to 8:30 p.m. due to the lack of hours this position was only part time.
Customer Service Rep
CSL Plasma - Abilene, TX
December 2014 to February 2015
services that were
Customer Service Representative
Binswanger Glass Company Vitro America - Abilene, TX July 2005 to May 2009
Schedule commercial, residential and auto glass replacement over the phone. Prepare and file, invoices, billing work orders, and accounts payable/receivable. File office communication, schedule appointments, obtain contact information on new customer accounts and perform human relations duties for all customers.
Cashier and Customer Service
H.E.B. Grocery Store Inc - Abilene, TX
November 2001 to March 2005
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishment, receive payment by cash, check, credit cards, vouchers, or automatic debits and issue receipts, refunds, credits, or change due. Assist customers by providing information and resolving complaints, and also present an orderly checkout area. Stock shelves, mark prices on items and verify and reconcile cash drawer at beginning and end of shifts.
Fuel Tax Clerk
Lone Star Transportation, LLC - Abilene, TX
November 2000 to November 2001
Verifies accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers:
Examines charge receipts, sales tickets, inventory and stock-record sheets, to verify accuracy of recorded data.
Corrects errors or lists discrepancies for adjustment. Computes percentages and totals, using adding or calculating machines, and compares results with recorded Receptionist
Binswanger Glass Company Vitro America - Abilene, TX September 1998 to November 2000
Schedule commercial, residential and auto glass replacement over the phone. Prepare and file, invoices, billing work orders, and accounts payable/receivable. File office communication, schedule appointments, obtain contact information on new customer accounts and perform human relations duties for all customer relations.
Education
Certification in Phlebotomy
Texas State Technical College-West Texas - Abilene, TX August 2004 to December 2004
Associate's degree
Cisco College - Abilene, TX
August 1997 to December 1998
High school diploma
Cooper High School - Abilene, TX
August 1991 to May 1995
Skills
• Unloading (4 years), Loading (2 years), CSR (10+ years), Call Center (5 years), Customer Care (10+ years), Customer Service (10+ years), Customer Support (10+ years), Microsoft office (10+ years)
• Phlebotomy (1 year)
• Purchasing (5 years)
• Order Entry (5 years)
• Custodial Experience (Less than 1 year)
• Accounts Receivable (3 years)
• Venipuncture (1 ye (Less than 1 year)
• Freight Experience (1 year)
• Commercial Cleaning (2 years) (Less than 1 year)
• Driving (2 years) (1 year)
• Data Collection (9 years)
• Customer Service (10+ years)
• Vital Signs (1 year) (Less than 1 year)
• Laboratory Experience (1 year) (Less than 1 year)
• Insurance Verification
• QuickBooks
• Clerical Experience
• Customer service
• Accounting
• English
• Medical Records
• Data Entry
• Computer literacy
• Phone etiquette
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