Service Representative Front Desk

Location:

Tyler, TX

Posted:

January 05, 2023

Contact this candidate

Resume:

Elizabeth C. Butler

**** ******** **** *******, ** 77077

903-***-****

************@*******.***

Objective: To obtain a challenging position of responsibility where my knowledge and skills would have a valuable source to an organization. To continue my career with an organization in a management level. To utilize my supervision/ administrative, interpersonal skills while maintaining a motivated, productive and goal-oriented environment for the entire team.

Profile: Supervises and manages maintenance tasks. Plan, organizes, directs, inspects, and evaluates make-ready residential activities. Not only, am I a full-time employee, I am a care take for my last living parent who was recently diagnosed with Lewy Body Dementia which is to be believed to be in its second phase. I have maintained a household budget and attended doctors’ appointments, food schedules and the most important monitoring everyday activities.

Summary: Results- oriented over ten years of Customer Service experience, applying a unique mix of strategic analysis, operational management personnel development, and marketing skills. Able to analyze data, detect emerging trends and identify and evaluate alternate courses of actions. Adept at balancing operational financial, personnel, and regulatory constraints when managing projects.

WORK EXPERIENCE

2014-Current

40 Hours/

Week Horn- Barlow Companies

Leasing Consultant/ Assistant Manager

Tyler, Texas

Presenting apartments, houses or other properties to prospective clients in a persuasive manner. Assisting residential landlords in discovering suitable tenants

2017-2019

30 Hours/

Week

Dillard’s

Sale Associate

Tyler, Texas

Servers customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in welcoming manner. Assists with inventory, including receiving and stocking merchandise.

2014

30 Hours/

Week

Holiday Inn

Front Desk Agent

Tyler, Texas

The responsible to ensuring that every single guest have an enjoyable experience at the hotel. A few main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.

2013-2014

30 Hours/

Week Brookshire Grocery Company

Certified Cashier

Tyler, Texas

Registers sales on cash register by scanning items, itemizing and totaling customers’ purchases. Resolves customers issues and answers questions. Bags purchase if needed. Collects payments by accepting cash, check, or charge payments from customers and makes change for customers.

2011-2014

40 Hours/

Week Prosperity Bank

Teller/ Loan Processor

Tyler, Texas

Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing saving withdrawals, and recording night and mail deposits. Sells cashier’s checks, traveler’s checks, and series of e bonds. Collecting and balancing currency.

2007-2011

40 Hours/

Week Walgreen’s

Customer Service Representative

Tyler, Texas

Servers customers by helping them select products.

Drives sales through engagement od customers, suggestive selling, and sharing product knowledge. Greets and receives customers in welcoming manner. Assists with inventory, including receiving and stocking merchandise.

Key Skills: Customer Service Representative, Key Holder, Trainer, Service Clerk, Cash Handler, Delegate Maintenance tasks, Process rental payments, Process End of the Month Reports, Problem Solving

Certified in Small Business Management

Certified in Fair Housing

Certified in Accounting Fundamentals

Completed Real Estate Course of 180 hours from Real Estate U.

Currently, pursuing further education towards a Certification in Medical Billing & Coding this semester at University of Arkansas Grantham.

EDUCATION

2000-2004 Robert E. Lee High School

Tyler, Texas

Tyler Junior College

Tyler, Texas

REFERENCES:

Ramon McQueen