Virtual Assistant
Resume:
Micro Castro
A freelance virtual assistant who has a great arsenal of skills ranging from admin
support, real estate service, graphic design, and social media management. In his 10-year career including part-time freelancing, he's been a teacher for 2 years, a call center agent for 7 years, and a remote real estate transaction coordinator for 3 years. He is ready to augment your business potential long-term. *****.******.*@*****.***
microcastro8.wixsite.com/micro-castro
Data Management
Email Management
Calendar Management
Real Estate Service
Research
Travel Management
EXPERTISE
Graphic Design
Digital Marketing
Social Media Support
Website Maintenance
Simple Video Editing
Data Entry
VIRTUAL ASSISTANT
Virtual Assistant Freelance
Mar 21, 2022 - current
EXPERIENCE
Offered services in graphic designs, social media
management, and marketing materials.
Worked with several realtors in the US states of NJ, IN, IL and WA from different broker firms like Compass, Century 21 and EXP.
Generated CMA reports, newsletter, flyers, action plans, spreadsheet data management, and CRM updates.
Bachelor of Secondary Education Major in English Jose Rizal University
2007 - 2011
EDUCATION
Licensed Teacher from 2011 to 2014
Lead Qualification Specialist and Team Lead
Assistant TDCX
Mar 26, 2018 - Nov 3, 2021
Generated lead reports for the team.
Created and upgraded trackers for team productivity. Had been one of the tenured agents who is consulted when new policies are implemented.
Checked websites and qualify them based on digital marketing and Google Ads policy.
Scrutinized Google Ads account for qualification data needed.
Customer Accounts Specialist Concentrix
Aug 1, 2014 - Mar 15, 2018
Tested new software applications with superiors
Solved some spreadsheet problems and proposed some innovations useful for the team.
Created reports for sales team.
Handled transactions for IT product, components, and warranty returns.
Coordinated shipment of products.
English Teacher Sunshine School Laos
Mar 1, 2012 - Jul 15, 2014
Became a computer instructor for local teachers and also assistant manager of weekend class.
Revised and edited pre-school books, school certificates, report cards
Classroom teacher for different class levels.
Transaction Coordinator EXP Realty LLC
Mar 8, 2019 - Mar 15, 2022
Performed the administrative duties required during each stage of a transaction from offer accepted to closing. Communicated updates to clients, agents, lenders, and other people involved in the transaction.
Coordinated the closing process.
Updated trackers and reports.
Edited real estate graphics
Managing social media
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