Service Representative Porter

DIONTE

TERVERBAUGH

219-***-**** · ******.***********@*****.*** · Hammond, IN 46323

EXPERIENCE

Customer Service Representative

TeleAssist Chicago, IL June 2022-Current

Answer high volume calls from patients trying reach their doctor office.

Maintain professionalism and proper phone etiquette when dealing with patients.

Use of various computer software and understanding of technology..

Customer Service Representative

Tele performance Merrillville, IN Sep 2020-May 2022

Answer high volume calls from customers in regard to their insurance policy.

Maintain professionalism and proper phone etiquette when dealing with customers.

Process claims, send out required documents and make changes to policy on behalf of customers.

Service Porter

Webb Ford Highland, IN Oct 2019-Sep 2020

Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.

Maintained grounds, buildings and organized vehicle lot and storage areas.

Supported parts department with deliveries and pickups as needed.

Provided transport for customers and dealership personnel

Delivered new vehicles to customer locations, and various other dealerships across the state.

Service Porter

Christensen Chevrolet Highland, IN Sep 2018-Oct 2019

Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.

Maintained grounds, buildings and organized vehicle lot and storage areas.

Contributed to service ticket writing and tagging of customer vehicles.

Delivered vehicles to customer locations.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

EDUCATION

High School Diploma

Morton Hammond, IN Jun 2018

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