Data Entry Customer Service

ASHLEY HARRISON

*** ***** **** *****

Hackensack, NJ 07601

Home Phone: 201-***-**** *************@*****.***

A results-driven, dedicated professional with solid experience in the customer service

Summary of Qualifications

Over 6 years of experience working as Hostess, Sales Representative, Customer Service

Core strengths include Organizing skills, Listening skills, Courteous demeanor, Telephone Inquiry Specialist and Inventory control familiarity

Solid knowledge of customer relations

Possess High School Diploma

Well-organized, self-motivated individual with ability to rapidly learn new tasks.

Track record for consistently meeting goals and delivering a high level of job performance.

Proven ability to build strong customer/client relationships.

Professional Experience

Cawley & Bergman LLP 05/2017 – 10/2017

Collections

Negotiate payments usually taken place via phone or mail

Running checks, Debit or Credit Card by Phone

Informed Debtors of Pre-legal Actions with Attorney/Client Placement

Data Entry

Xogistix - Contract Assignment 09/2015 – 12/2015

Customer Service Rep

Answered telephones

Data Entry

Primerica 11/2013 – 01/2015

Sales Consultant

Set up appointments

Answered telephone

Assisted with Customer Inquiries

Mario Cocktail Lounge 05/2012 – 09/2013

Hostess

Greeted customers upon entry

Converse with customer to assure quality of service is acceptable

Served multiple customers in a timely fashion

Nordstrom 07/2011 – 03/2012

Cashier/Sales

Assisted customers with store and product complaints

Guaranteed positive customer experiences

Resolved all customers complaints

Responsible for ringing up customers in a timely manner

Always provided high quality of customer service

Macys 07/2010 – 02/2011

Sales/Customer Service

Worked as a team member

Performed Customer Service duties

Performed Cashier Duties

Assisted with Product Information

Opened and Closed Store Accounts

Expressed appreciation and invited customers to return to the store

Assisted customers with complaints with the service or products

Guaranteed positive customer experiences and resolved all customer complaints

Education

BERGEN COMMUNITY COLLEGE

Paramus, NJ

HACKENSACK HIGH SCHOOL

Hackensack, NJ

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