Entry Operator Data

EVELYN *****************@*****.*** RODRIGUEZ 787-***-**** Bronx, New York 10467

Bilingual office professional capable of speaking, reading, writing and translating Spanish Capable of handling multi line switchboard with 10 incoming lines and maintaining front desk Proficient in MS Office: Word, Excel, Power Point, Outlook and utilizing proprietary software Data entry operator adept at inputting client data and personnel records; Able to type 45 wpm Medical office experience scheduling appointments, handling payments and managing files Managed corporate / personal issues with absolute professionalism, discretion and sensitivity. Qualified and /motivated Case Manager dedicated to welfare and growth. My focus is problem solving and improving the lives of individuals.

EMR/ EHR

Multitasking strength

Attention to detail

Case management

Customer service

Documentation Proficiency

Case Manager RAIN - New York, NY 11/2019 - 03/2020 Greet and check-in patients, and collect personal, medical, and insurance information. Schedule, reschedule, and verify patient appointments. Updating, filing, faxing, scanning, printing important charts and records. Assisted with recertification's.

Maintain HIPAA compliance at all times.

Ensure referral information has been constructed and submitted accurately and on time. Able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status. Care coordinator Uptown Healthcare - Bronx, NY 09/2017 - 01/2019 Reach out to patients to assess their needs.

Create a care plan in adherence with providers and caregivers Monitor patients progress. Provide community resources to patients to ensure health and well being. Manage multi-line phone system.

Maintain appearance and organization of reception, common areas and conference rooms. Document clinical and administrative interventions in the medical records. Other duties as assigned.

Case Manager Bronxworks - Bronx, NY 07/2016 - 06/2017 Establish individualized case management plans with families most at-risk for entering the homeless system, and provide those families with supportive services to stabilize their housing. Assist families to establish eligibility for subsidized housing, including the collection of all required documents and completion of all applications.

Provide ongoing case management to families following housing stabilization to ensure success. Make home and or hospital visits Provide referrals to any needed services including health, mental health, public entitlements, education and vocational training.

Serve as an advocate or liaison for family with landlord and/or other community organizations. Monroe College Bronx, New York

Bachelor of Science Degree: Public Health

Monroe College Bronx, New York

Associate of Arts Degree: Medical Assistant

Summary

Skills

Experience

Education and Training

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