Isma R. Khan

**** ******** **

Yuba City, CA ****1

530-***-****

aduglz@r.postjobfree.com

Career Objective

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. I also am an ambitious and self-motivated individual with 15 years of prior experience. I am also able to speak English, Urdu, Hindi, and Punjabi. Experience

March 2019 - PRESENT

WALMART, Marysville, CA - loss prevention

Contact: 530-***-****

● Provided daily reports with management using Microsoft Office and Excel.

● Monitored CCTV camera network to eliminate loss of merchandise.

● Assisted emergency personnel in the event of an emergency situation.

● Implemented policies and regulations. Filing incident reports when necessary.

● Resolved internal issues and organized workstations. July 2015 - February 2019

WALMART, Marysville, CA - Sales floor associate

Contact: 530-***-****

● Provided expert guest service to assist people in bettering their quality of life.

● Participated in physical inventory counts every time period

● Maintained cleanliness and presentation of stockroom and production floor

● Answered and directed all store phone calls to appropriate departments.

● Served as cashier when needed.

● Trained new employees on registers

May 2013 - June 2015

LITTLE INDIA, Yuba City, CA - Cashier/ Customer Service Contact: 530-***-****

● Assisted customers in the selection of products

● Researched and responded to customer inquiries and explained transactions to their satisfaction

● Achieved sales goals through product recommendations to guests

● Assisted with the flow of guests by taking food and drink orders as needed 2

● Cash handling and end of day revenue reconciliation and applicable paperwork June 2009 - June 2012

Sunsweet Grover, Yuba City, CA - Food Processing Lead/ Forklift Operator Contact: 530-***-****

● Ensured organization and security of all materials in the storage area.

● Maintained forklift equipment to ensure proper functioning of the equipment.

● Assisted in materials loading and unloading on platforms and lifting devices.

● Weighed materials, and recorded weight and other production data on tags.

● Completed forklift operator training annually, provided by the company.

● Monitored food processing lines

August 2006 - May 2009

SEARS, Yuba City, CA - Cashier/ Customer Service/ Sales Associate Contact: 530-***-****

● Responded to telephone inquiries by providing quality service to customers and associates.

● Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.

● Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.

● Researched and responded to customer inquiries and explained transactions to their satisfaction

January 2005 - July 2007

TASTE OF INDIA, Yuba City, CA - Cashier/ Customer Service Contact: 530-***-****

● Work with customer service in assisting customer needs

● Trained new employees with the cash register

● Closed down and opened restaurant

● Worked closely with Store Managers, Assistant Store Managers, and Front End Managers to ensure the success of the restaurant.

Education

● CLASS OF 2000

GOVERNMENT HIGH SCHOOL, PAKISTAN- HIGH SCHOOL DIPLOMA

● 2002-2004

BUTTE COLLEGE, CHICO, CA

3

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