Provision Master, Inventory, F&B, Hotel Stores Manager/Assistant

LEONARD THOMAS

Old # **/*, New # **, Akbarabad Second Street, Kodambakkam, CHENNAI – 600024, INDIA

Mobile & Whatsapp No: +91-984******* Email: *****************@*****.***

Skype: leonardthomas14 LinkedIn: https://www.linkedin.com/in/leonard-thomas-2445a225b

PROFILE SUMMARY

Enthusiastic Warehouse, Hotel, FMCG, Food, and Beverage professional with a multi-cultural team of 20+ years spearheading high-volume retail business sales, focusing stock operations of luxury branded products. Proven track record of handling profit centers, creating business strategies, innovative goals, customer loyalty, productivity, driving profitability, cost control, revenue generation, training initiatives, and high-performing service providers. Streamlining target trends, organizational integration, launching new products, systems functional enhancing operational efficiency within cost, quality, time parameters.

SKILLS & COMPETENCIES

• Organization • Leadership • Teamwork • Communication • Interpersonal • Quality Control • Accuracy • Multi-tasking • Productivity • Decision-making • Problem-solving • Cost-efficiency • Analytical • Safety • Purchase • Stores • Logistics • Inventory • Operations • Customs • HACCP • OSHA • ERP/SAP WMS.

EDUCATION

Master’s Degree in Commerce - Osmania University, Hyderabad, INDIA, 1988-1990.

Master’s Degree in Business Administration (Hotel Operations, Logistics, Supply Chain), National Institute of Business Management, Chennai, INDIA, 2014-2016.

Higher Diploma in Hazard Analysis Critical Control Point (HACCP), BSS, INDIA, 2015-2016.

Higher Diploma in Hotel and Hospitality Management, ICMS, Chennai, INDIA, 2016-2017.

Food & Beverages, Human Resources, HAZWOPERM, Materials Management, ERP/SAP.

EXPERIENCE Total 28.00 years (AFRICA 14.10, GULF 4.0, EUROPE 1.0, INDIA 8.2)

Food Stores Manager - Distribution 04 Sep 2017 - PRESENT

IMPEX ENTERPRISES, Chennai, INDIA FMCG, Food & Beverages

Managed Stores Operations with 10+ teams developing products, 99% Shipping Customers’ Orders.

Supporting Suppliers in optimizing Stock Management achieving maximum output at a lower cost.

Structured Warehouse KPI in optimizing flow, accessibility, capacity, traceability for inventory volume.

Facilitated 99% of business processes in launching new products, ensuring quality, customer loyalty.

Replenished Stock, reduced losses, controlled overhead cost, ABC, FSN items in achieving set targets.

Complying with Logistics of 20+ drivers adhering to PPE, timely, reliable, safe Goods Transport Laws.

Improved Fleet Maintenance costs, repairs, documents, license, routing, tracking, scheduling drivers.

Designed, improved Inventory Control tracking processes, identify systems functional requirements.

Trained Teams on adhering Site’s OSHA, prevented hazards to workforce, public, assets, environment.

Reported Operations Manager on OSHA, Supply Chain, Logistics, Stock, Sales Orders in ERP TALLY.

Food Stores Manager - Distribution 21 Jan 2010 - 31 Jul 2017 (7.6 years)

RIO FRIO S.A., Luanda, ANGOLA FMCG, Food & Beverages

Headed 180,000 sq. ft. Warehouses of 40+ Teams operating bulk shipments with INCOTERM norms.

Improved 25% Storage capacity as cost control initiatives creating visually appealing unique displays.

Advised 3PL, FCL/LCL Supply Chain KPI driving Customer Home Delivery, HORECA, Top Tier Retailers.

Attained 99% Client Order Fulfillment SOP by accuracy, people, quality, velocity, cost, safety metrics.

Prepared provisions for store returns, errors, losses, ageing write-off products for inventory valuation.

Liaised Insurance Claims with Shipping Lines, Transporters, Brokers on Importation losses, damages.

Maintained Fleet KPI, spearheaded cost control budget, scheduled vehicle, fuel, drivers’ efficiencies.

Achieved 96% Inventory accuracy by processing Stocktaking, Cycle Counting maximizing productivity.

Built SLA Contracts improvement stability by retaining high-performing operational service providers.

Refined Hiring, Training of new teams, OSHA, motivation, offer high-caliber customers appreciation.

Reported Operations Manager on Fleet, Sales, PO, GRN, RTS, Stock Control in SAP PRIMAVERA WMS.

Warehouse Manager - Technical Stores 02 Aug 2008 - 07 Dec 2009 (1.4 years)

JAMANA PRINTERS (TANZANIA) LIMITED, Dar Es Salaam, TANZANIA Printing, Publishing

Driven 155,000 sq. ft. Print Factory of 10+ teams trans-loading, storage materials to Production Unit.

Issued Work Orders for MRO of Plant Machineries, checked Productions BOM for QA at Main Stores.

Liaised Purchase Team on supplier database, reports, timelines, QC, agreed pricing, delivery terms.

Improved Customs KPI expenses on profitability on agreed budgetary with Port, Demurrage charges.

Key contact with Corporate Managers, authorized Inspection, Insurance, Customs Clearance Agents.

Negotiated Freight Carriers’ costs to raise service metrics decreasing 15% fares against new freight.

Achieved 97% Inventory forecast, sourcing suppliers, quality materials for the production demands.

Assured 100% of Operative teams with no breakdown, no timeline loss due to insufficient materials.

Reported Production Manager on RM, FG, WIP, rejections, inventory turnover in ERP SAGE ACCPAC.

Assistant Provision Master - Ship’s Food & Beverages 07 Jan 2008 - 21 Jul 2008 (1 Contract)

COSTA CROCIERE S.p.A., Genova, ITALY - mv COSTA SERENA Hospitality, Tourism (Cruise)

Managed 1100+ Crew, 1800+ Guests volume of Onboard Food Stores as per voyage length, checking quantity, quality, loading storeroom, confirmed Shipping Manifests, Variance reports with Purchase.

Conducted Inventory schedules, variances, following HACCP for F&B, Bottles, Glassware, Beverage storage, safe, clean housekeeping, preventing unnecessary losses or damage during rough weather.

Prepared End-of Cruise Bar Stores, planned 100% stock re-order level, demand, supply, scheduled, assigned F&B operation teams, submitted regular Stock Data on Liquor, Tobacco at Port Authorities.

Aided in Stores Sanitation ensured cold storage temperature readings, Health, Environment, Safety, Security, attended Ship’s Boat Drills, STCW measures, trained Store Assistants in Food handling.

Reported Provision Master, Bar, Food & Beverages Managers on stock level, creating Guest-oriented service culture ensuring an increasing revenue, profitability of Costa Cruises in ERP CRUNCH TIME.

Warehouse Supervisor - Technical Stores 12 Mar 2006 - 10 Apr 2007 (1 year)

GOLDEN ARROW COMPANY LIMITED, Khartoum, SUDAN Dairy Factory, Toyota Motors

Served 150,000 sq. ft. ISO Dairy Factory produces Beverages, Long Life Milk, Fruit Drinks, Dairy items.

Driven 10+ Teams in receiving shipments, checked PO, trans-loading BOM for QA to Production Unit.

Tracking Drivers’ emergency, remedial actions, route plan, deviation, speeding, night driving safety.

Adhered Factory’s QHSE, tagged Spares Parts Catalog, QC at assembly line, removed faulty products.

Inspected Production KPI quality, process alignment of parameters of GMP, QMS, SSOP, HACCP levels.

Material Control, Financial resources, Inventory of ABC, VED, FIFO, LIFO used in production process.

Planned 100% JIT Inventory rating on 10% spot checks, 95% rating on cost, freezing inventory losses.

Security of Customs Stocks, import files, claims, insurance, staff appraisal and audit company assets.

Reported Factory Manager on Daily Production, Stock, Scraps, RM, WIP, FG, MRO in ERP KERRIDGE.

Inventory Controller - Warehouse 08 Sep 2003 - 02 Sep 2005 (2 years)

LEON HASSON ET FRERE s.p.r.l., Kinshasa, CONGO (DRC) Hypermarket, Food & Beverages

Organized 200,000 sq.ft. Warehouse in delegating 5 Inventory Teams for Operational Stock Control.

Tracking Vessel Logistics, bulk breaking Import Supply, sorting, tagging, put-away, stock movements.

Executed accurate Stocktaking, all-time stock availability, avoiding over-stocking, ABC, FSN products.

Liaised Purchase Teams on supplier documents, lead time, supply chain cost, pricing, delivery terms.

Achieved 95% EOQ Inventory minimizing ICC, Ordering Cost by limiting Stock-outs to avoid sales loss.

Improved Inventory KPI highest stock accuracy, lowered 1.5% inventory write-offs and shrink levels.

Trained Teams on FIFO, LIFO, HACCP safety temperature, zero-defects, slot size, pallet, family groups.

Maximized Working Capital, minimized expiration, stock claims on RTS obtaining financial resolution.

Audit Cycle count, investigated fraud assessments, inventory adjustments on Bin Card-Stores Ledger.

Reported Operations Manager on PO, GRN, Fleet, Customer Order, Stock, Assets in ERP EBIZFRAME.

Head Storekeeper - Hotel Stores, Food & Beverages 15 Jul 2000 - 31 Aug 2003 (3 years)

BUHARI’S BLUE LAGOON BEACH RESORT, Chennai, INDIA Resort, Restaurant, Catering

Managed Hotel Stores, F&B, Consumables, Linen, Uniforms ensuring PO quantity, quality and value.

Negotiated Supply Chain partners ensuring cost, highest quality, minimum downtime, profitability.

Inspected Storerooms’ stock by HACCP guidelines, issued FIFO rotation to minimize pilferage rating.

Enforced all quality brands ensuring Stores’ SOP is followed focusing on key priorities, driving sales.

Supported internal departments for stock availability generating revenue through guest satisfaction.

Daily Cycle Count of expensive groceries, perishables, liquor, food, beverages for Hotel Operations.

Projected Weekly Consumption Budget, cost evaluation for Hotels, Rooms, Bar and F&B Managers.

Regulated Hotels’ Compliances with trainings, Food handling, Health, Environment, Safety, Security.

Reported Hotel Manager on Purchases, stock levels, restored 90% inventory control in ERP FIDELIO.

Inventory Officer – Ship’s Hotel Stores, Housekeeping 21 Sep 2001 - 17 Mar 2002 (1 Contract)

CELEBRITY CRUISES INC., Miami, United States of America Hospitality, Tourism (Cruise)

Managed 800+ Crew, 1200+ Guests, Onboard Hotel Stores, Housekeeping, Consumables, Chemicals, Uniform, Linen, Upholstery within time confirming order quantity, quality, value to Purchase Head.

Timely issued 100% internally Approved Stores Requisitions by FIFO system, JIT check on storerooms, inventory cycle, order levels, obsolete, overstocking, stock-outs, improved cost-control overheads.

Prepared 100% Storeroom Physical-System Stock, voyage stock forecast, guests and crew sign-on, sign-off lists, Closing End-of-Cruise Hotel Stores, issues and returns of used crew uniforms, cabin linen.

Trained Ship’s Storekeepers, Linenkeepers, Tailors for USPH, hygiene, environment, safety, scheduled crew work station duties, enrolled new hires, discharged hires, approved crew overtime payments.

Reported Hotel Manager at frequent intervals on audited ship’s stock, attended meetings, training, boat drills, co-operated Port Authorities for Ship’s Workstations Hygiene, OSHA in ERP KRONOS.

Inventory Controller - Warehouse 26 Feb 1997 - 18 Mar 2000 (3 years)

LEON HASSON ET FRERE s.p.r.l., Kinshasa, CONGO (DRC) Hypermarket, Food & Beverages

Delegated 3 Inventory Teams for 8000+ SKU on ABC, FSN of Supply Management with key partners.

Mentored 100% accurate records on stock inventory, stock transfers, cycle counts, shelves coding.

Reduced 20% inventory operational cost, liquidated to 1% shrink levels, processed order quantities.

Nurtured 100% HACCP storage, FIFO issuance, assets security, safe housekeeping, work environment.

Improved Inventory KPI highest 90% - 95% stock accuracy, lowered from 5%-2% monthly shrink levels.

Reported Operations Manager complying an accurate accounts of Inventory Stock in ERP EBIZFRAME.

Receiving Supervisor - Inbound 18 Jul 1995 - 28 Jul 1996 (1 year)

PRISUNIC (OMAN) L.L.C., Muscat, OMAN Supermarket, Food & Beverages

Handled huge Warehouse of importation manifest confirming quality, quantity, value, FIFO expiry.

Improved unpacking of Bulk Merchandise pallets, categorized by HACCP safe storage temperature.

Visible storage of Frozen Meals, Meat, Fish, Prawns, Vegetables, Fruits, Perishables, Dairy products.

Spearheaded Logistics KPI, maintenance of driver, vehicle, fuel efficiency, scheduling safe deliveries.

Plan FCL/LCL Shipments, route plan, accurate, sorting, loading detailed high volume inventory count.

Liaised Purchase Teams on Advanced Shipping Notice, goods detail, arranging space, customs duty.

Follow up Airlines, trucking companies for updated freight info, pricing, cargo delivery arrangement.

Reported Warehouse Manager on PO Invoices, GRN, Damages, Fleet, Logistics, Stock in ERP FOCUS.

Distribution Supervisor - Outbound 27 Jul 1991 - 09 Aug 1994 (3 years)

PANDA RETAIL COMPANY, Riyadh, SAUDI ARABIA Supermarket, Food & Beverages

Served Warehouse of 10+ Teams organizing accurate accounting of issuing right product, quantity.

Review with Department Heads for FSN items, optimized category-wise Customer Order Fulfillment.

Checked, palletized Frozen Meat, Sea Food, Vegetables, Fruits, Chilled Dairy products by FIFO, HACCP.

Improved Store SOP inventory control tracking processes, identified systems functional requirements.

Executed innovative sales expansion strategies which increased driving revenue and customer tasks.

Daily Cycle Count of expensive groceries, perishables, produce, food, beverages for Stock Operations.

Trained Store Teams in performance development, training initiatives, employee-related regulations.

Reported Warehouse Manager on Delivery, PO, GRN, RTS, Stock, Inventory reports in ERP ORACLE.

PERSONAL DETAILS

Gender : Male

Nationality : Indian

Date of Birth : 14 August 1963

Passport Number : T 9872934

Passport Expiry : 31 October 2029

Languages Known : English, Arabic, French, Portuguese

Notice Period : Immediate Joining

U.S.A. Visa Validity : B1/B2 Visa – 17 February 2026

Applicant’s Signature : Leonard Thomas

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