Summary

Administration Officer with [**] years of experience supervising multiple teams of employees, organizing work schedules, updating procedures and policies, and performing customer service activities such as accounts receivable, billing, and payroll Monitored all operations for compliance with safety and quality standards Quality control inspector with [6] years of experience managing and maintaining the quality and reliability of products, processes, and services

Experience

Dilliard Inc. Wv, Wellsburg

Owner/Manager/CEO 11/2022 - Present

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Provide Administrative services for those who need help with forms and applications. Notary for state of Wv

Registered agent

Mac & Son Repair LLC Wv, Wellsburg

Chief Administrative Officer Present

Provided customer service, created website, maintain receipt logs, registered agent for company, created all administrative forms and filing system, installed video security system, created company logo and slogan Developed a new way to improve the success rate of the company's customer relationship management system Skills

Customer service, Communication skills, Documentation review, Computer literacy, Microsoft word Education

Daytona State College Daytona Beach, Florida

Network Servicing Technologies 05/2010

4.0GPA, Deans and Presidents list, Parliamentary Officer student government association Parliamentary Officer Student Government Association Central State University Xenia, Ohio

Business Management / Administration 06/1990

Associates Degree in Business Management

Military Experience

AirForce Jun 87 - Mar 92

E -5 Ssgt

Honorable discharge

3yrs Administration and Information Specialist

2.5yrs Aircraft Crew Chief C - 5

Desert Storm/Shield Veteran

Steven Dilliard

1672 McCord Hill rd, Wellsburg, Wv 434-***-****

adugit@r.postjobfree.com

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