Center Agent Call
Resume:
MAHMOUD HOSSAIN
Call center agent
ABOUT ME
CONTACT INFO:
PHONE:
Twitter/ Mahmoud Hossain
EMAIL:
adugil@r.postjobfree.com
LANGUAGES
English professional.
Arabic my mother tongue.
OBJECTIVE:
Seeking a customer service executive position in respectful company that can benefit from my experience and upgrade mycareer to another level.
WORK EXPERIENCE:-
ROYAL LINK
19/01/2020- 20/10/2022 (Call center agent).
Relaying extensive product information to customers. Closing deals for the company. Filing customer records, including contact information, transactions and billings. Conducting surveys and writing reports based on customer feedback on services.
Malomatia (Hayya Qatar 2022 contact center)Call center agent 07/11/2022 – 31/12/2022
Supporting fans by providing helpful information, answering questions, and responding to their complaints and making sure that fans are satisfied with Hayya, services, and features.
SKILLS:-
1-Handling customer complaints, provide appropriate solutions and alternatives within the time limits.
2-Managing large amount of incoming calls.
3-Providing accurate, valid and complete information by using the right methods/tools.
4-Dynamic, hard-working, pleasant personality, self-disciplined & self- motivated.
5-Ability to work effectively under minimum supervision.
Contact this candidate