Sales Associate Customer Service

Melquan Brown

**** **** *** **** ***,Brooklyn NY 11212

Mobile: 347-***-****

*************@*****.***

Summary

● Experienced retail sales associate with over 2 years of experience, current university student with background in business marketing with multiple experience in various work environments. Outgoing and detail oriented, I am also proficient at building and maintaining work and client relationships.

Skills

● Time Management

● Self-Motivated

● Ability to work under pressure

● Communication

● Multitasking

● Organization

● Outgoing personality

● Active listener

● Customer- and service- oriented

Experience

June 2017 Footlocker Inc.

To Sales Associate Brooklyn, NY

August 2020

● Collaborated with customer service team members to give exceptional service throughout the entire

shopping and purchasing experience.

● Actively stayed informed about the latest sales offerings and loyalty programs.

● Anticipated customer needs and provided high quality service while upholding brand standards and values to ensure customer satisfaction.

● Contributed to team objectives by exceeding sales goals and customer satisfaction ratings.

November 2020 Journeys New York, NY To Sales Associate May 2021

● Meticulously handled POS system transactions.

● Understood and delivered the brand's philosophy and lifestyle to customers. ● Meet and exceed personal sales goals and standards of performance.

April 2021 Pacsun New York, NY To Sales Associate

December 2021

● Successfully led/ assisted key projects which resulted in company advancement.

● Maintained a clean, organized inventory and curated displays of rotating seasonal clothes and accessories.

● Improved customer shopping experience by utilizing product knowledge to provide personalized

recommendations that led to increased sales revenue

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