Time Sales Tech Support
Resume:
Lisa Hardeman
Apt ***
Las Vegas, 89110, Nevada, US
Mobile Phone: 702-***-****
Secondary Phone: 702-***-****
E-mail: **********@*****.***
OBJECTIVE:
Hello All,
My name is Lisa Hardeman I'm seeking
employment with a company that I can have a career. I’d like the
opportunity for growth within the company. Having a vast amount of
experience that starts from customer service to billing along with sales
and ending with collections. Hopefully I can and will be an asset to your company.
I look forward to meeting with you all. Have a great day!
Lisa Hardeman
WORK EXPERIENCE
Collections Rep
Aug 2014 – Current
Wyndham Destinations - Las Vegas Nevada
Working on dialer also cold call to respond to email request.
Taking payments checks and cc by phone
Taking Sup calls when the team needs me to.
Traction approval to help the team
Mentor and train reps when asked to
Work special project for all of management when asked
Front End Collector
July 2006 – October 2010
Credit Acceptance Las Vegas, NV
Automotive Sales and Repair Services
Inbound and outbound call to customer to collect on past due auto loans.
The reason why I’m looking to move is growth within the company.
Currently I’m working in first party collection and would like to
continue my career in collections
Lead Generator/Night Manager
April 2006 - May 2007
Trendwest Resorts Las Vegas, NV
Hotels and Lodging
When I started with the company I booked mini-vacs. Soon after that I
started working the resort booking owners and there guest for tours. I
also booked local tours and helped out with the owner parties. Since I
have been working at the resort under the leadership of Pat Arthur and
Sam Rutherford I have learned some important things that will guide me
throughout my tenure here at the resort, like how to close a deal with a
client and to pick the proper client to ensure a sale.
Collections Rep
August 2005 - September 2006
Sallie Mae Las Vegas, NV
Education
I take inbound and outbound dialer calls, take payments and mail out
forms to Sallie Mae student loan customers. I collect on student loans
that are 180 - 350 days past due to try and bring them current.
Collections/Customer Service/Tech Support
April 2000 - August 2005
Nextel Partners Las Vegas, NV
Telecommunications Services
When I started at Nextel's inbound call center I was in the Tech Support
. Then I trained and became a part-time sales rep and after two years I
went into the Billing Analysis dept. While at Nextel I was also crossed
trained for sales, collections and customer care and I worked over time
in all depts. to help the company continue to be successful.
EDUCATION
Vocational,
October 1997 - October 1998
CASA LOMA COLLEGE Los Angeles, CA
I TOOK A LVN CLASS ONE YEAR LONG AND GRADUATED
High School or equivalent,
September 1985 - June 1988
Manual Arts High School Los Angeles, CA
SKILLS
Accurint Intermediate
Microsoft Word
Excellent customer service
Microsoft Office Excel
LANGUAGES
English
REFERENCES
Kim Stephens
***.*********@*****.***
Personal
Robin Ward
Lead Agent Mpower Communications
******@*********.***
Professional
Jeffrey Neal
Supervisor Mpower Communications
*****@*********.***
Professional
Contact this candidate