Aman Grewal
East Meadow, NY ***** 516-***-****
********@*****.***
SKILLS
• Blood Culturing
• Biohazard Policy Compliance
• Interval Testing
• Sanitation and Sterilization
• Paperwork Processing
• Specimen Labeling Procedures
• Safety Assurance
• Blood Specimen Storage
• Staff Training
• Office/Team Management
• MS Office, QuickBooks, Adobe
Photoshop and Pagemaker Skills
• Analytical and Critical Thinking
WORK HISTORY
FRONT DESK RECEPTIONIST 04/2021 to CURRENT
Zwanger Pesiri Radiology Massapequa, NY
• Greeted guests at front desk and managed check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
ADMINISTRATIVE ASSISTANT 05/2020 to 03/2021
JK Petroleum Inc Staten Island, NY
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Processed invoices and expenses to facilitate on-time payment. PHLEBOTOMIST 05/2018 to 04/2020
NUMC East Meadow, NY
• Decipher the best method(s) for drawing blood specific to patient.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Tracked collected specimens by initialing, dating and noting times of collection.
PHLEBOTOMIST 09/2016 to 05/2018
Sunrise Medical Laboratories Hicksville, NY
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Stocked phlebotomy cart or carrier with appropriate supplies. OFFICE MANAGER 06/2014 to 08/2016
MZF Medical Services Hicksville, NY
• Performed electrocardiogram, blood collection, spirometry, flu shots, depo medrol shot, B12 vaccines, and PPD.
• Examined patients encounter forms to verify, diagnosis, and reconcile codes against services rendered.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Addressed and remedied all patient or team member issues.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
• Assisted with regulatory issues such as compliance.
• Trained new employees for systems and procedures. PHLEBOTOMIST 01/2014 to 07/2016
NUMC East Meadow, NY
• Decipher the best method(s) for drawing blood specific to patient.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Tracked collected specimens by initialing, dating and noting times of collection.
SITE DATA COLLECTOR 08/2013 to 08/2014
Inovalon, Inc NY
• Collected all necessary data for medical chart reviews/analysis from hospitals, doctors offices, physical therapy offices, or any other medical facility office.
• Maintained accuracy, completeness and security for medical records and health information.
• Followed exact procedures for handling transfers and other releases of medical records.
• Strictly followed and abided HIPPA policies while preserving and maintaining confidentiality of any PHI collected.
MEDICAL OFFICE ASSISTANT 08/2012 to 08/2013
Dr. Shariyar Hadi Levittown, NY
• Performed venipuncture and skin punctures to obtain blood samples for lab testing.
• Preparing, processing, labeling and storing patient specimens.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
OFFICE ASSISTANT 05/2005 to 07/2010
Indian Weekly Newspaper East Meadow, NY
• Completed clerical tasks such as filing, copying and distributing mail.
• Interacted with customers by phone, email or in-person to provide information.
• Developed correspondence letters, memos and emails.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Prepared bank deposits, filed and invoiced using Quickbooks.
• Answer telephones; prepare and send facsimiles, typing news and designing ads using Adobe
Photoshop and Pagemaker.
• Booked new advertisements and called advertisers and subscribers to renew their accounts and
introduce new products and services.
• Prepared Excel spreadsheets in order to keep track of advertisers' accounts, subscribers' accounts
and other miscellaneous reports.
SUPERVISOR 07/2003 to 05/2005
Hudson Group Inc. Calgary
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Prepared bank deposits, opened/closed registers, and managed daily activities for 6 Hudson stores within the airport.
• Maintained compliance with company policies, objectives and communication goals.
EDUCATION
EKG Technician 06/2012
National Health Association, Long Island, NY
Phlebotomy Technician 05/2012
Access Careers - Hempstead, Hempstead, NY
Bachelor of Science Biology 06/1997
. Guru Nanak Dev University, Punjab, India