As a focused and detail-oriented person who has

extensive knowledge of administrative procedures,

systems and processes; I possess a professional

demeanor which helps maintain an effective and

personable working relationship with teammates,

colleagues, and constitutes. I am also highly

experienced in handling confidential assignments

and being entrusted with classified information.

WORK EXPERIENCE

Administrative Services Officer

Executive Assistant to the Director and Chief Engineer Nashville Department of Transportation (NDOT) / 2018 – Current NDOT develops and maintains a transportation network that offers choice and connects neighborhoods, residents, and businesses to the places they need and want to go in a safe and efficient manner

• Provides direct support and day-to-day administrative details to the Chief Engineer

• Investigates and responds to concerns and complaints from members of the Metro Council, clients, community advocacy groups and the public

• Maintains effective working relationships with various board/commission members, elected officials and the Mayor’s office

• Composes the department agenda for the Metro Council meeting and facilitates internal staff preparation

• Supports the Finance Department with receivables, payables, reconciling invoices, and permits

• Prepares the minutes for the Traffic & Parking Commission

• Responsible for sending constituents legal correspondence regarding code violations

• Processes work orders and service requests

• Attends meetings on behalf of the Chief Engineer, including other departments, governmental and community organizations and the public Executive Assistant to the Chief Operating Officer Nashville Metro Transit Authority & Regional Transit Authority/ 2012 — 2018

Provides friendly, sustainable, reliable, trusted transportation to Nashville and Middle Tennessee on rail, bus and paratransit

• Facilitated weekly meetings between COO and parties critical to daily operations such as architects, contractors, vendors and Board of Directors

• Generated monthly Committee and Board meting reports to the Mayor’s Office, the Board of Directors and the public

• Scribed meeting minutes for the Accessibility Policy Advisory Committee and provided all administrative duties for the committee

• Issued Ridership Suspensions

• Booked all travel for COO and her direct reports

• Devised expense reports

Coordinator of the Wang Foundation Sight Restoration, 501c(3) non- profit & Executive Assistant to Dr. Ming Wang, M.D., PH.D. Wang Vision Institute / 2009 – 2012

World-renowned laser eye surgeon and philanthropist

• Organized the Wang Foundation’s annual fundraising gala

• Managed all bank deposits and expenses

• Directed all interns and volunteers

• Handled patient processing and cross trained in clinic operation Bachelor’s Degree,

Communications

Florida State University 2005 — 2007

AA Degree

St. Petersburg College 2001 — 2005

EDUCATION

Professional

• Creativity

• Oral & Written Communication Skills

• Teamwork & Collaboration

• Learning & Adaptability

• Confidentiality

• Self-Management

• Problem-Solving

• Open-Mindedness

Technical

• CityWorks

• Social Media Platforms

• Outlook

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

SKILLS

727-***-****

adugfw@r.postjobfree.com

Nashville, TN / Tampa, FL.

MARLOW

CONTACT

Administrative Officer

ASHLEY

Contact this candidate