Customer Service Camp Counselor

Ricardo Guadarrama

347-***-**** adugf6@r.postjobfree.com Jamaica, NY 11435

SUMMARY

Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

SKILLS

Life Skills Development

Activity Supervision

Program and Activity

Planning Program Instruction

Relationship Building

Time Management

Creative and Energetic

Planning and Scheduling

Decision Making

Problem-Solving

Verbal and Written

Communication Safety Guidelines

and Procedures Friendly, Positive

Attitude

Scheduling Events and

Programs Teamwork and

Collaboration

EXPERIENCE

Positive Relationships

Interpersonal and Written

Communication Positive Engagement

Enforcing Rules

Positive Reinforcement

Sanitation and Cleanliness

Health and Safety Compliance

Equipment Cleaning

Problem Anticipation and

Resolution Active Listening

Customer Service

Written and Verbal

Communication Learning Platforms

Attention to Detail

Team Exercises

Camp Counselor, New York City Academy For Discovery, July 2021-August 2021 Richmond Hill, NY

Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment.

Tracked attendance, checking off present individuals. Welcomed participants and directed to assigned areas. Arranged decorations, equipment and site resources to facilitate various entertaining activities for campers.

Inspected safety equipment around recreational areas to increase emergency preparedness and reduce injuries.

Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.

Supervised youngsters during activities to prevent injuries and accidents. Engaged children in interactive activities and organized arts and crafts, sports games and field trips.

Maintained tidy, clean and organized play and work areas. Worked creatively with other staff to develop and carry out new themes and events for camp participants.

Helped children to develop social skills and meaningful relationships. Collaborated with staff to establish and maintain a supportive and structured environment. Developed engaging, informative activities for campers. Watched behaviors, corrected issues and looked for signs of deeper issues like abuse. Laid out, organized and stored arts and crafts supplies. Communicated with other counselors to coordinate group activities. Glendale Bagels, Ricardo Guadarrama, March 2021-June 2021 Glendale NY, NY

Maintained temperature, sweep and sanitation logs to document proper conditions. Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

Swept, mopped and sanitized wooden and tile floors. Spot-cleaned glass surfaces and windows with cleaning solutions. Keep dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.

Replaced clean utensils in storage bins for easy access. Collected payments and provided accurate change.

Helped customers find specific products, answered questions and offered product advice. Worked closely with front-end staff to assist customers. Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Runner, JHS 217 Robert A. Van Wyck, March 2018-April 2018 Richmond Hill, NY

Communicated with coaches and athletes to discuss tournaments, competitions and other events.

Prioritized and organized tasks to efficiently accomplish service goals. Accepted constructive criticism from coaches and teammates to improve skills. Exercised strong leadership skills and practiced self-discipline on and off field. Devised game strategies, called plays and led huddles before each play. Observed consistent program of stretching and proper conditioning in effort to reduce injuries. Proactively participated and contributed to community service efforts. Created a culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.

Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.

EDUCATION AND TRAINING

High School Diploma

Jamaica Gateway To The Sciences, Jamaica NY Expected in June 2024 LANGUAGES

Spanish:

Native/ Bilingual

ACCOMPLISHMENTS

English:

Native/ Bilingual

Accomplished in competitive swimming as well as running, and a sport; "baseball" Gaining trophies in multiple sports

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