Bhavna Plaatjies

Citizenship: South African Age: 35

Objectives

I have an estimate of 14 years Short-Term Insurance experience which includes Business Development Analytics, Sales, Underwriting and Customer Service. I have experience in teaching Cambridge/Oxford English Language & Grammar in Thailand to P3, P4 and P5 students. I also teach adults and teenagers after hours through a teaching Centre. I am goal orientated, driven and a fast learner, especially on the job.

Work Experience

Beaconhouse Yamsaard School

(Rangsit, Thailand)

December 2021 - December 2022

Online & onsite teaching English Language and Grammar which include lesson planning in collaboration with the school’s syllabus. Homework club extra lessons with appropriate facilitated material. P3, P4 and P5 students.

Assessment scoring, project proposals, Unit Tests, Exams and assignment marking.

Administrative duties involving creating PowerPoints, Worksheets and activities and/or games according to the Unit structure and course outlines.

Home Room Teacher, gate duty and assisting with extra activities such as examinations, sports, and social days.

Online Teaching after hours include Adults from Beginner to Business English and teenagers from 13-17 years old.

Old Mutual – Business Development Analyst

May 2018 – January 2021

Identify and Recommend improvement and efficiency initiatives

Conduct detail analysis and reporting on visual, operations management and business intelligence.

Oversee and coordinate the categorization of broker pertaining to their monthly data results.

Facilitate balance sheets, profits margin and sale performance within the region

Cost control and governance adherence (Products, Services and SLA)

Old Mutual Insure – Portfolio Manager

July 2017 – April 2018

Manage portfolio according to growth, retention, profitability and business factors

Deliver customer experience, quality of service and personal growth targets

Develop sales opportunities in adherence to the sale strategy and planning

Old Mutual Insure – Commercial Underwriter

September 2015 – June 2017

Underwriting commercial insurance policies, renewals, amendments and account queries

Risk Mitigation, risk requirements and survey evaluations

Broker, Sales and Claims liaison

Education

2019

INSETA – Underwriter Occupational Qualification

2019

Western Cape University – Bachelor of Commerce Marketing Management

2021

i-to-i TEFL 180 Hour Course

Additional Experience

May 2020

Team Building Facilitation and Program Planning

2021-2022

Global Perspective Project based learning in English Language

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