DINA GEBRETATIOS

**** ******** ***, ********, **, 99354 509-***-**** adugbg@r.postjobfree.com With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks. Knowledgeable in the use of common office equipment and Realm Database, Microsoft Word, Excel, Powerpoint, Publisher. Looking for a new challenging role where I can have a long-term impact.

Performance improvement

Advanced clerical knowledge

Excellent communication skills

Critical thinker

Flexible

Customer service

Database management

Sorting and labeling

Administrative support

Mail handling

Professional phone etiquette

Filing and data archiving

Social media knowledge

Data entry

Mental Health Counseling - Master of Science 2025

University of Phoenix Online

Psychology - Bachelor of Science 2022

Washington State University Tri-Cities Richland, WA Associate of Arts 2020

Columbia Basin College Pasco, WA

High School Diploma 2016

Hanford High School Richland, WA

Office Assistant June, 2017 to Present

Richland Baptist Church Richland, WA

Organized physical files.

Provided expert clerical support by handling a wide range of routine and special requests efficiently. Combed through files, records, and other documents in order to gather information in order to respond to requests. Kept track of inventory.

Took and managed incoming and outgoing calls, as well as recording and distributed accurate messages to the office staff. Kept track of office supplies and inventory in a neat and orderly manner. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Janitor January, 2017 to May, 2017

Sparkling Sensation Richland, WA

Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures. Thoroughly sanitized, cleaned and scrubbed the restroom fixtures and surfaces. Cleaned, vacuumed, and dusted all areas of the hospital building to maintain an organized, professional appearance for employees and clients

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Sweeping, mopping, scrubbing or vacuuming the floors Retail Sales Associate Cashier September, 2016 to December, 2016 Kohl's Richland, WA

Checked customer prices and processed sales by scanning barcodes. Answered questions about store policies and concerns to support positive customer experiences. Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis. Helped drive high customer retention by providing accurate information about promotions, customer programs, and products. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Helped customers sign up for store loyalty programs and explained the benefits in detail. Kept shelves stocked with popular items by tracking trends and requesting new orders. Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts. Crew Member March, 2015 to June, 2015

Dairy Queen Grill & Chill Richland, WA

Restocked workstations with supplies and food display cases with fresh selections to reduce customer wait times during busy periods. Am in charge of taking orders from customers.

Was in charge of serving food to customers.

I'm taking customers' orders as soon as they walk in the door. Work at the cash register.

Taking customer orders

Cleaned the offices and common areas, emptied the trash, and restocked the restroom supplies. Put together food orders while keeping proper portion control in mind.

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