Customer Service Skills
Resume:
Mya Williams
Apt # ***7
Pflugerville, TX 78660
*********@*****.***
PROFILE
Customer Service Professional with 4 years experience in customer service. Detail oriented with recognized ability to solve customer service issues. Ability to pay close attention to detail while focusing on company goals.
EXPERIENCE
Beth Hamilton, Caregiver, Hutto, TX 2022- Current
● Provides home health care for a child in their home
● Manage patient’s schedule and ensure that all doctor appointments are kept
● Assist with daily living activities and personal grooming
● Ensure safe environment and free of hazards
● Assist patient with exercise routines
● Help administer medication
● Provide updates to parents
Walmart, Personal Shopper, Round Rock, TX 2022- Current
● Provides customer service needs by locating merchandise while maintaining a safe shopping environment
● Maintains inventory accuracy for the facility by binning and picking merchandise utilizing handheld device
● Operates cash registers if needed
● Fulfills customer orders by reviewing, locating, preparing, and packaging merchandise
● Ensure accuracy of orders prior to pick up
Gossip Shack #2, Cashier, Pflugerville, TX 2021- 2022
● Answering phone calls
● Taking orders over the phone or in person
● Practicing cleanliness and sanitation throughout the facility
● Assisting with inventory count and paperwork to ensure the availability of necessary supplies, equipment
Pump It Up, Party Host, Round Rock, TX 2020- 2020
● Ability to multitask while providing a safe enviroment
● Greet guest and assist with check-in
● Maintain cleaning protocols
● Ensure parties rotates on time
● Deliver a great experience for customers
Subway, Food Prep, Round Rock, TX 2019- 2019
● The City of Austin Summer Job Program that helped with job readiness
● Prepared sandwiches with various toppings
COMMUNITY SERVICE
Best Buddy Program
● 2015 - 2022
NAACP
● 2019 - 2020
Health Occupations Students of America (HOSA)
● 2019, 2021
EDUCATION
Graduate Pflugerville High School
NHA CCMA Program
CERTIFICATIONS
ANE Competency certified - 2022
MA Certified - 2022
Stop the Bleed Certified - 2021
AHA BLS CPR - 2021
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