Service Representative Customer
Resume:
Carezza Brown
Cleveland, Ohio ****5
******.**@*****.***
Objective: An interesting position with a growing company
Experience: ITW Permatex Solon, OH
Shipping Clerk April, 2022 to present
Responsible for preparing outgoing shipments and receiving incoming shipments. Duties include organizing inventory for easy retrieval as new orders come in, reviewing incoming and outgoing shipment schedules to maintain productive operations and documenting damages to inventory
Everstaff Solon, OH
Customer Service Representative March, 2020 to January, 2022
Responsible for engaging with customers on behalf of the company. Duties include answering phone calls or emails, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
NOCO Solon, OH
Customer Care January, 2018 to November, 2019
Answering incoming customer calls, stay updated on product knowledge. Defuse irate customers, create lasting customers and keep customers account information updated in database.
Education: Health Careers Center Cleveland, OH
HS Diploma 1991
David Myers Cleveland, OH
1995 to 1997
Corse of study was Small Business Administration.
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