Credentialing Coordinator Customer Service

Sandy Sayler

Indianapolis, IN ***** adug31@r.postjobfree.com

Cell 317-***-****

Work Experience

Arlington Roe & Co. - Indianapolis IN November 2021 to August 2022

Assisant Broker

I was an assistant to assigned broker. Managed her book of business. Worked with Agents and Insurance carriers obtaining insurance for their clients. Worked renewals and new business applications to be quoted.

ProAssurance - Indianapolis, IN September 2003 to May 2021

Professional Liability Underwriter

1. Promoted to Senior Professional Liability Underwriter in 2006

Review applications for approval or declination. Review loss run reports for individual and group renewals. Account management of my assigned accounts and agents for Indiana, Kentucky and Ohio.

Professional Liability Underwriter

Medical Protective Company - Indianapolis, IN November 1998 to September 2003

Review applications and worked closely with agents in our office. Also, responsible for the entire dental book of business for the State of Indiana.

Provided excellent customer service.

Field office supervised and professional Liability Underwriter.

The Care Group, LLC (now Ascension) March 1996 to November 1998

Credentialing Coordinator

Developed credentialing database to track provider numbers, health plan and hospital participation.

CIGNA Healthcare of Indiana

Contract Administrator – Provider relations

August 1989 to March 1996

Responsible for provider credentialing and recredentialing

Provider changes database management and provider directories

Provided customer service with all participating providers, physicians, ancillary and hospitals.

Education –

Rensselaer Central High School – Graduated Dipolma

General Studies

From 1974 to 1978

Ft. Wayne International Business College

June 1978 to May 1980

Business Courses

Underwriting

Maintain relationships with agents

Account Management

CRM Software

Office Management

Prepare new business and renewal quotes

Pricing

ImageRight Application

Microsoft Office Applications

Certifications and Licenses

Property and Casualty License and credentialing courses

November 1998

7 years of Physician Credentialing Experience

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