JEFFREY C BIRCHARD
**** *** **** ******, *****, South Carolina 29045
330-***-**** **********@***.***
Objective
To secure a position with a company that I am able use my experience for the benefit of the company
SKILLS & ABILITIES
Customer oriented
Time Management
Leadership Ability
Team Player
Cash Management
Inventory
Maintenance
EXPERIENCE
Dates From-To4/2019 7/2022
03/2015
06/2020
04/2000
02/2015
06/1999
03/ 2000
04/1991
06/1999
02/1989
04/1991
09/1988
11/1988
05/1978
05/1988
3rd Shift Stocker Meijer
Responsibilities: placement of current days delivery in proper place on shelves or racks depending on department. Use time managements skills to complete the job in required time.
Accomplishments: became trainer for new hires, became proficient in stocking all grocery aisles and General Merchandise aisles in the store.
Cashier Lowes Home Improvement
Responsibilities: Ran register, maintained a neat work area, waited on customers, sold protection plans, credit card signup, assisted customers in locating products, loaded customers’ vehicles
Accomplishments: Cash drawer always balanced, met company requirements for the sale of protection plans and met quotas for credit card signups.
Pest Control Technician Orkin Pest Control
Responsibilities: servicing a route of 320-340 homes and businesses, sales of new business, collection of service charges.
Accomplishments: kept lost business below company standards, 93% on time service, maintained collection below company standards by 4%-5%.
Security Guard Atlantis Security
Responsibilities: check trucks in to plant, maintaining records of trucks’ weight arriving and departing to ensure proper credit and proper legal limits, ensured safety of employees and visitors, conducted patrols of plant and grounds hourly, maintained a log of activities of shift
Accomplishments: Client requested that I be on first shift exclusively because of my work ethic and ability to keep truck traffic moving
Assistant Manager Taco Bell
Responsibilities: Total store operations, staff of 18-25, volume 10,000-22,000 weekly. Daily, weekly, and monthly paperwork, controllables, ordering, scheduling shift managers and crew training, employment hiring and termination procedures, marketing, minor repair, and preventive maintenance on equipment.
Accomplishments: Increased profits 5%-12%, lowered turnover by 25%, lowered waste by proper training.
Account Manager Rent-A-Center
Responsibilities: Delinquent account collections, rental and sales, supervision of deliveries and pick-ups, minor repairs of electronics and appliances
Accomplishments: reduced outstanding accounts, punctual scheduling, quality customer service, reduced service repai9r calls that had to be brought into the store for service department.
Assistant Manager McDonald’s
Responsibilities: store operations, staff of 30-35, daily, weekly paperwork, ordering, scheduling, payroll, employee training, program maintenance.
Accomplishments: opened new store, trained 15 employees, set up inventory system for cooler, freezer, and stockroom.
Area Supervisor Wendy’s
Responsibilities: 4 store operations, volume 9,000-20,000 weekly store inspections, evaluating performance of General Managers, training of Co-managers, and Shift Managers, increasing sales and profit, organize weekly and monthly inventory, purchasing and maintenance, payroll, for head office, in charge of company’s produce, purveyor, pricing, and product quality, management interviews.
Accomplishments: increased sales of 4% to 12%, increased profits 12% -20% 3 Co-Managers to General Managers, produce quality more consistent.
General Manager
Responsibilities: total store operations, staff of 30-40, volume 7,000-20,000 weekly, daily, and monthly paperwork, ordering, scheduling, marketing, training of Managers.
Accomplishments: increased profits 9% -30%, increased sales 5%-18%, promoted 5 crew members to management, opened new store in Middlefield, Ohio, trouble shooter for problem stores, promoted to General Manager in 2 years.
Breakfast Co-Ordinator
Responsibilities: completed one week of training at Wendy's International, train managers and crew for breakfast, train company’s Director of Operations and Supervisors.
Assistant Manager
Responsibilities: ordering, scheduling, staffing, marketing, controllables
References: Available upon Request
EDUCATION
Fairview Park High School
Cuyahoga Community College – Law Enforcement
LEADERSHIP
PTA President