Service Representative Customer

Victoria Lewis

*** ****** *****

Sumter, SC *****

Phone: 803-***-****

****************@*****.***

Objective

I am looking for a position in a professional setting where my skills and abilities will be utilized to achieve company and personal goals consistent with expanding the business base and increasing customer satisfaction.

Abilities

I am a detail-oriented, self-motivated professional with extensive experience in customer service and management. I am knowledgeable in numerous facets of the customer service industry. I am a team player who establishes and maintains excellent business relationships with associates and customers. My strengths include problem analysis and resolution and oral/written communication skills.

Employment History

Customer Service Representative

Jones Chevrolet Sumter, SC 011/2018 - 03/2020

Set up appointments for customers

Checked in customers upon arrival

Answered service calls

Assisted Service department with day to day tasks as needed

Cradle Production Operator

Schneider Electric Hopkins, SC 10/2017 - 02/2018

Responsible for the installation and removal of cradle position switches

Operated manufacturing machines and equipment

Inspected products for defects

Driver (Sales Rep)

Advance Auto Parts Sumter, SC 04/2012 - 03/2016

Delivered parts to commercial shops and dealerships

Assisted customers by researching product information

Answered multi-line calls

Machine Assembler

Yutaka Lugoff, SC 03/2009 - 02/2012

Operated computer programmed machinery that performed a wide variety of functions such as drilling, cutting, and shaping materials

Customer Assistant

Ace Cash Express Sumter, SC 04/2007 - 02/2009

Handled large sums of money for daily operations

Maintained customer files

Verified payment history and documentation

Answered telephone calls and operated office equipment

Customer Service Rep/Bartender

Nu-Vibe Summerton, SC

Maintained accurate count of cash, credit card, and check transactions

Assisted customers as needed

Maintained day to day business functions and operations

Education History

05/2004 - 03/2008

Issuing Institution

Location Qualification

Course of Study

Central Carolina Sumter, SC 1 Year of College or a Technical or Vocational Medical Ward Clerk

School

Brunswick Job Corps

Brunswick, GA

High School Equivalency Diploma General High School Curriculum

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