MARSHALL
FOSTER
************@*****.**
m
Anderson, SOUTH
CAROLINA 29624
Dependable Computer Operator specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability. Trusted to handle exceptionally valuable and important digital assets for companies and customers alike.
PROFESSIONAL SUMMARY
WEBSITE, PORTFOLIO, PROFILES
https://www.linkedin.com/in/marshall-foster-
0735a114/
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DXC Technology - Computer Operator
Greenville, SC • 09/2016 - Current
BI-LO - Supervisor Data Center
Mauldin, SC • 11/2005 - 12/2012
Provide technical support for all mainframe and distributed WORK HISTORY
Installs, maintains, and repairs server hardware, or other equipment by racking, cabling, labeling equipment, entering device data into Data Center Management
application.
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Follow established data center guidelines and
instructions to perform daily job functions.
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Monitors physical environments and systems within the DXC Data Centers.
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Respond to, resolve, and document issues impacting the physical infrastructure of the data center.
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• Maintain hardware inventory and maintenance logs. Works under general supervision and reports to a
supervisor or manager, though some ingenuity and
flexibility are required.
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SKILLS
• Technical Troubleshooting
• Data Entry
• End-User Support
Strong Communication and
Interpersonal Skills
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• Information Analysis
• Time Management
• Attention to Detail
• Upgrade Implementation
• Customer Service
• Critical Thinking
• System Monitoring
Network Hardware and
Software Maintenance
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• Analytical Thinking
Clemson University
Clemson, SC • 05/1985
Bachelor of Science:
Economics
EDUCATION
processing plus
monitors all networking platforms. Responsibility for addressing all hardware,
system and applications issues at 1st level.Responsible for a staff of 5 full
time employees and one contractor.
Produce reports on number of Remedy tickets worked per month.. Involved in ordering inventory Asset
Management Shipping and Receiving
BI-LO - Operations Technical Analyst
Mauldin, SC • 07/2005 - 11/2005
Provide technical support for all mainframe and distributed processing plus
monitors all networking platforms. Coordinates the resolution of
system software and application problems that impact service to the business.
Provide timely and accurate updates to tickets in the problem management
system..Provide daily
support of the data center Monitor all mainframe and distributed jobs Monitor nightly
backups Monitor Mainframe and Distributed tape drives Ahold Information Services - Network Analyst
Greenville,SC • 03/2003 - 07/2005
Monitor the Ahold Telecommunication network and
operating companies of the enterprise.Ensure the integrity and availability of the network.Take corrective action in the event of an outage.Proactively monitor all aspects of the network utilizing network management toolsprovided by the company, primarily NVK6 and Tivoli.Coordinate and assist with the installation, modification and trouble shooting of allcircuits, hardware and software.Responsible for working with communication vendor and second level networksupport to facilitate resolution and reliability testing.Monitor Netview for store problems Monitor Stratus for Outages Worked with 2ndlevel Telcom for problem resolution Used Remedy to open problem tickets with BellSouth.Communicated with vendors to resolve network outages and periods of reducedperformance.Documented all server and network problems and other unusual events in detail
Ahold USA - COBOL Programmer
Greenville,SC • 11/1999 - 03/2003
Developed in-house applications designed for company needs.
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Provided computer programming subject matter
expertise to project team members.
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Debugged problems caused by hardware, operating
systems software, application programs and network failures.
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