Data Entry Customer Service

Donald Smith

Philadelphia, PA *****

adug1l@r.postjobfree.com

+1-856-***-****

• Excellent leadership skills, patience, and organization.

• Thrives in a challenging environment.

• Eager learner with the ability to multitask; strong written and verbal communication skills.

• Proficient in data entry, customer service, Microsoft Office. TECHNOLOGY

Work Experience

Processor

Vanguard - Malvern, PA

July 2022 to Present

• Processed checks

• Managed Brokerage accounts

• Helped with customer Trustees Certifications forms Client Relations Specialist

Vanguard - Philadelphia, PA

October 2021 to Present

Take inbound and make outbound calls towards representatives. Give financial advise.

Used V Lookups

Used pivot tables

Information and Technology Specialist

Indiana University Of Pennsylvania - Indiana, PA

August 2016 to January 2019

• Manage setup and breakdown for campus events and ensure equipment is operational

• Train employees on troubleshooting and resolving technical issues

• Provide excellent customer service and fast resolutions to a variety of hardware/software issues Customer Service Rep

Indiana University Of Pennsylvania - Indiana, PA

June 2017 to January 2018

• Answer phone calls

• Field reservation requests and process bookings for student organizations

• Authorize marketing materials for advertising on campus

• Liaise with IUP PD in case of emergencies

• Performed data entry for orders, customer information and shipments

• Managed client records

• Set up client appointments

• Answered general questions

Education

College Level in Mathematics and Small Business

Indiana University Of Pennsylvania - Indiana, PA

August 2021

High school diploma or GED

Skills

• Typing

• Software Troubleshooting

• Office experience

• SharePoint

• Help Desk

• Financial services

• Cash handling

• Computer Networking

• Desktop Support

• Telephony

• Windows

• Vlookups (1 year)

• Pivot tables (1 year)

• Accounts payable

Additional Information

Great with Microsoft office such as excel, word, PowerPoint and a little outlook.

Contact this candidate