Service Representative Customer
Resume:
Tanya Tidwell
Very fast learner, eager to learn new things, very attentive listener.
Portland, TX 78374
****************@*****.***
Have done customer service for most of my career. I love learning new things and new products. Very eager to grow both personally and professionally.
Work Experience
Customer Service Representative
Sykes Work from Home - Corpus Christi, TX
October 2021 to July 2022
Assisted PlayStation customer's with account issues. Documented all calls with notes. Handled calls, emails, and chat. Assisted PlayStation customer's with making payments for the account and basic trouble shooting for the PlayStation.
Customer Service Representative
First Data - Corpus Christi, TX
February 2006 to October 2008
Assisted customer's with payment plans.
Assisted customer's with making payments to the IRS. Assisted customer's with finding a resolution for the issue they are having. Was contacted by phone, email, and chat.
Education
Medical Assistant
Career Center of Texas - Corpus Christi, TX
May 2001 to February 2002
High school diploma
Mary Carroll High School - Corpus Christi, TX
May 1999 to August 2000
Skills
• Live chat
• Technical support
• Salesforce
• Customer service
• Email resolution
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