Administrative Assistant Service Representative

Julie M. Jansen

Administrative Assistant

516-***-**** **************@*****.*** South Hempstead, NY 11550 CAREER OBJECTIVE

Confident and energetic customer service representative passionate about serving customers. Thrives in a challenging and fast-paced environment. Able to interact freely with customers and resolve issues quickly. Now looking for a rewarding position where I can serve customers and increase customer retention. EXPERIENCE

ADMINISTRATIVE ASSISTANT, Jericho, New York

The Jansen Group, INC, June 2013-Present

• Managed social media accounts on Facebook and Instagram to enhance visibility of the company

• Handled media and public relations inquiries

• Hosted mediation and arbitration hearings over Zoom

• Managed daily workflow to ensure that deadlines are met and work is completed correctly

• Generated memos, emails, and reports when appropriate EDUCATION

BACHELOR OF ARTS (B.A.) IN PROFESSIONAL COMMUNICATIONS, Farmingdale, NEW YORK

Farmingdale State College, January 2017

SKILLS

Active Listening Skills Time Management Interpersonal Skills Problem Solving Patience LANGUAGES

English

Native

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REFERENCES

References available upon request

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