Office Clean Data Entry
Resume:
Morgan Britt
Receptionist
Raleigh, NC *****
********@*****.***
Seeking a challenging position that will utilize previous work experience and interpersonal skills, while offering advancement based on performance.
Work Experience
Front Desk Receptionist
Apex Family Dental
July 2020 to Present
I answer calls and handle the schedule. I show empathy to patients in numerous ways, one being available to explain the process of what will happen during treatment if they need. I handle payments and process insurances. I work with a team and communicate to everyone involved in every process. Communication includes and is not limited to note taking, verbal communication, in person communication and over the phone communication. I do research and practice problem management if and when a issue arises. Waitress
Chilis - Garner, NC
August 2012 to October 2020
Responsibilities include both waitressing and office work. Waitressing: Open and closing of the restaurant; working double shifts, which entails a 14+ hour day; interacting with customers, including any issues that they may have; handling of monies throughout my shift. Back Office: setting up all the orientation for new hires which included: calling to set up meeting for initial date of hire; doing all the on board paper work with new hires; assigning trainees to various workers for training; signing off on trainees paper work to allow them to process by themselves; reevaluated performance in about a months time to overview their growth
Front Desk Receptionist
Brier Creek Smiles Dentistry - Morrisville, NC
June 2019 to June 2020
I handle the daily duties such as answering the phones, checking in and out patients, making confirmation calls, and following up on recall patients. I help assist with verifying insurances as well as entering insurance payments. I help keep the office clean. I perform administrative requests such as archiving patients, filling paperwork, issuing statements and more. I work with the rest of the team to ensure the patients have a wonderful experience and get the help they need. Waitress
Smokey Bones - Fayetteville, NC
January 2011 to August 2012
Responsibilities include both waitressing and office work. Waitressing: Open and closing of the restaurant; working some double shifts; interacting with customers, including any issues that they may have; handling of monies throughout my shift; when secret shoppers came to our store I was evaluated with a high score of performance.
Education
halfway through my associates degree in general ed Wake Technical Community College - Raleigh, NC
Present
High school or equivalent
Wake Technical Community College - Raleigh, NC
Skills
• Waitress
• Hostess
• Restaurant Server
• Receptionist
• Data Entry
• Scheduling
• Filing
• Microsoft Office
• Microsoft Word
• Organizational Skills
• Outlook
• Customer Service Skills
• Clerical
• Microsoft
• Management
• Server
• Training
• Customer Service
• Caregiving
• Employee Orientation
• Developmental Disabilities Experience
• Medical Office Experience
• Dental Receptionist
• Medical Scheduling
• Office Management
• Insurance Verification
Assessments
Verbal Communication — Highly Proficient
February 2020
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Customer Focus & Orientation — Proficient
February 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer Focus & Orientation — Proficient
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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