Professional Profile
Curriculum Vitae
Of
Nomvuyo Mngadi
Personal Profile
Surname
Mngadi
First Names
Nomvuyo
Date of Birth
Contact No
Nationality
South African
Emial
adufp3@r.postjobfree.com
Driver’s License
Code 8
Languages
English / S.Sotho / Tswana / Zulu
Availability
1 Month
Interests / Hobbies
Music, People Communication, Outdoors, Reading
College Proficiency
Computer Packages
MS Access
MS Word
MS PowerPoint
Window 95)
Ms Excell
Internet
Typing
Education History
SCHOOLING
Highest Standard Passed
MATRIC (2000)
Institution
PQ Vundla Adult Centre
College Proficiency
INSTITUTE
Multi Tech College
Certificate (2001)
Institution
Food & Beverage
INSTITUTE
Havatech College
Certificate (2003)
Course
Computer Literature/Office Admin
INSTITUTE
Cornerstone HR
Certificate (2003)
Course
Certificate of Attendance in Call Centre
INSTITUTE
The Parktonian All-Suite Hotel
Certificate (2006)
Course
Food & Bev Service 04 in NQA
INSTITUTE
The Parktonian All-Suite Hotel
Certificate (2013)
Course
Certificate in Juiced -Elearning
INSTITUTE
Eldos Fire Station
Certificate (2019)
Course
Basic Fire Firefighting and Basic Aid Programme
INSTITUTE
Vhutshilo training Academy
Certificate (2019)
Course
First Aid Level 1,2 and 3
Employment History
Summary
Company:
Protea Hotel by Marriott® Johannesburg Parktonian All Suite
Period:
From
2004
To
Present
Designation:
Receptionist
Packages: Opera Fidelio
Marsha
Responsibilities:
Dealing with all incoming inquiries regarding accommodation availability, rates, etc.as well as taking, processing and confirming these reservations
Dealing with all written correspondence or communications with regards to the above.
Furnishing all relevant GUESTS / CLIENTS with the necessary confirmation letters, group contracts or pro-forma invoices.
Furnishing all relevant GUESTS / AGENTS with pro-forma invoices and following up on these, so as to ensure payments are received on or before their due dates.
Collecting all travel agent vouchers and ensuring that the information on the voucher corresponds with that on Opera
Maintaining GUEST history records as well as VIP profile list (company details, designations, etc.)
Responsible for adherence to laid down procedures and standards, in order to achieve the highest possible occupancy & average room rates.
Effective filing & carrying out of additional duties, as requested.
Dealing with all aspects of group reservations i.e. group quotes, contracts, managing due dates for payments
Summary
Company:
Protea Hotel by Marriott® Johannesburg Parktonian All Suite
Period:
From
2006
To
2020
Designation:
Individual and groups reservations
Packages: Opera Fidelio
Responsibilities:
Take the reservations telephonically and on-line bookings
Do quotations and Pro-Forma Invoices and fax or email confirmations
Ascertain guest accommodation needs and payments methods
Typing of correspondence
Confirming bookings
Hotel Bookings
Extensive Liaison with clients
Confirming/Negotiating rates
Processing / Compile Quotes
Draw up pro forma and final invoicing.
Data Capturing
Filing
Company:
Protea Hotel by Marriott® Johannesburg Parktonian All Suite
Period:
From
2020
To
Present
Designation:
Conference & Groups reservationist
Packages: Opera Cloud
Responsibilities:
Presenting Function sheet to staff
Site Inspections
Hosting Functions/Conference/Race days
Creating function themes
Race day bookings
Typing of correspondence
Draping / Décor / Entertainment
Organizing of functions / Events management
Extensive liaison with the Caterers / Clients
Confirming bookings
Extensive Liaison with clients
Arranging Teambuilding
Confirming/Negotiating rates
Assist with Budget
Processing / Compile Quotes
Preparing/Ordering Signage for Functions
Draw up pro forma and final invoicing.
Data Capturing
Invoicing
Filing
Advise on floor plan
Advise on menus
Keeping record of payments
Preparing Signage for Functions
Draw up pro forma and final invoicing.
Data Capturing
Filing
References
Nkina Motsoeneng
Occupation: Conference Coordinator
Tel: 076-***-****
Thandisizwe Ndoqo
Food & Beverage Manager
Personal Profile
I am very interested in obtaining employment with a progressive/well established Company.
I consider myself to be a responsible, conscientious and reliable person with practical work experience and transferable skills. I am equipped with excellent interpersonal skills and business process knowledge, have a quick grasp of technical and practical undertakings, respond promptly to decisions, work effectively under pressure and can work independently or as part of a team.