Service Representative Customer

RICARRDO M SPENCER, SR

*** ***** *** ******, ** *2713 305-***-**** ***************@*****.***

OBJECTIVE

Motivated professional and experienced team leader with proven skills in developing new ministry and ministry concepts, and managing large volunteer staffs in a variety of functional areas. Self-starter and high achiever with ability to work effectively in a high-pressure environment in all facets of ministry/task development and management. EDUCATION

• Bachelors of Applied Science Supervision and Management - Daytona State College

• Associates of Science: Human Services (Addictions Specialist) – Daytona State College SKILLS & ABILITIES - Management

Developed and implemented volunteer staff procedures and expectations for non-profit religious organization. More than 200 people participated weekly Work experience with for and non for - profit organizations to coordinate motivational gatherings for the community and for outreach purposes. Prepared and presented monthly communication and reports to encourage progress and support for members, new members and volunteers

Served as Club President and Vice President of Falcon Veterans Club and Human Services Club

EXPERIENCE

Jesus People Covenant Ministries Church Int’l – Daytona Beach, FL - 2007 to Current Senior Customer Service Representative-Skyes Enterprises,DeLand,Fl – 2018 to Present Advanced Customer Service -Insight Global Staffing-Orlando, Fl – 2020-22 Concession Lead/Supervisor – Americrown Service Corp, Daytona Beach, Fl – 2016 Halifax Media Corporation – Daytona Beach, Fl -2012 National Passenger Railroad Association - AMTRAK - February 1993 through October 2000