Administrative Assistant Service Representative
Resume:
Azyriah Hill **** Ulric St #**
San Diego, CA ****1
***********@*****.***
EXPERIENCE
Target, San Diego, Ca — Customer Service Representative September 2019 - PRESENT
-Took an empathetic approach and quickly understood customer problems leading to a 94% customer success rate.
-Provided excellent customer service by maintaining working knowledge of company inventory, policies and procedures, while providing positive support for my team and management.
Kyle and Associates, Houston,Tx — Administrative Assistant August 2018 - July 2019
-Warmly welcomed 20-30 guests, coordinated check-in, and directed them to their destination.
-Provided excellent customer service by maintaining a working knowledge of company inventory, policies and procedures,
-Managed 3 phone lines and facilitated over 20+ calls per day with clients, vendors and sta .
-Maintained an organized, clean, professional workspace, and waiting area.
-Maintained records and compiled data
Paige Real Estate, Houston, Tx — Administrative Assistant July 2017 - August 2018
-Warmly welcomed 20-30 guests, coordinated check-in, and directed them to their destination.
-Provided excellent customer service by maintaining a working knowledge of company inventory, policies and procedures, while providing positive support for my team and management.
-Managed 3 phone lines and facilitated over 20+ calls per day with clients, vendors and sta .
-Maintained an organized, clean, professional workspace, and waiting area.
-Maintained an organized system for retrieving records EDUCATION
Mesa College, San Diego, Ca — Associates Degree
Maintaining a 3.2 GPA
KIPP Sunnyside High School, Houston, TX
Graduated with a 3.75 GPA
Career Objective
Allowing for settling time but
ensuring a welcoming
environment.
Provided exceptional service
for 100+ customers per shift,
receiving 4.8 stars on most
customer surveys.
AWARDS
Congressional
Recognition-STEM Project
Mayoral Proclamation-
STEM Project
Govenor
Recgonition-STEM Project
Skills
Customer Satisfaction
Customer Retention Problem
Solving
Persistent
Organized Multitasker
Verbal Communication
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