Executive Assistant/Client Care Manager

MAUREEN LYONS- BRENNAN

*** ******** ***, ********, ** 07022

201-***-**** Cell

************@*****.***

B U S I N E S S A D M I N I S T R A T I O N / A N A L Y S I S Accomplished and detailed oriented individual with over 20 years of business experience in operations, administration and sales support. Leverages outstanding interpersonal, organizational, and time management skills to successfully handle work load and projects, at the same time achieving corporate goals and objectives. E X P E R I E N C E H I G H L I G H T S

• Excellent written and oral communication skills with a results-oriented attitude.

• Proactive team player with demonstrated problem solving and analytical skills.

• Self starter that can work independently or with a team.

• Accustomed to fast paced offices, juggling multiple tasks simultaneously.

• Creative problem solver, recognized for getting most of out of limited resources.

• Provide support as Executive Administrative Assistant, including heavy client and vendor interaction.

M I R O N P R O P E R T I E S, T E N A F L Y, N J, 2 0 1 8 – NOVEMBER T O P R E S E N T Client Care/Office Manager

• Licensed Realtor in the State of New Jersey.

• Provide highest level of customer service to all clients with every aspect of selling, buying or renting property.

• Deliver administrative and personal support to Real Estate Broker and Sales Team.

• Accompany buyers during visits and inspection of properties.

• Manage all paperwork and communication with local municipalities.

• Coordinate all appointments for Broker and clients.

• Maintain all office files.

• Member of NJ Multiple Listing Service and Greater Bergen Association of Realtors I M A G E L I G H T I N G D I S T R I B U T I O N, E A S T R U T H E R F O R D, N J, 2 0 1 4 – A U G U S T, 2018

Executive Assistant/Office Manager

• Personal assistant to President, Principal, and Project Manager.

• Provided sales, customer service and administrative support for commercial lighting distributor.

• Generated quotes, purchase orders and coordinated inbound/outbound logistics.

• Established relationship with various shipping vendors saving the company $10,000 in annual delivery costs.

• Prepared customer estimates derived from blue-print and spec sheet review.

• Acted as liaison between vendors, sales representatives and shipping companies with extensive contact and follow-up.

• Organized and maintained company reports.

• Researched account transactions to recognize and resolve discrepancies.

• Ordered and organized office supplies and product inventory. M A U R E E N L Y O N S - B R E N N A N, P A G E 2 S T E V E N S C O O P E R A T I V E S C H O O L, H O B O K E N, N J, 2002 – 2 0 1 3 ( V O L U N T E E R ) Co-Chair of Development, Executive Board of Trustees (2 years).

• Managed and delivered high degree of participation in annual fund.

• Oversaw fund raising events, including Golf Outing, Harvest Festival, and Annual Auction.

• Served as Class Coordinator for 7 years. Assisted teachers in scheduling parent/teacher conferences, chaperoned class trips and provided in-class support.

• Collected and managed funds for trips, teachers’ gifts and school community events.

• Provided school tours and mentoring for interested families. F R A N C I S C A N D E V E L O P M E N T C E N T E R, F A I R V I E W, N J, 2009 – 2010 (VOLUNTEER) Secretary – Board of Trustees

• Assisted clients in obtaining social services (food, clothing, education and medical).

• Provided weekly ESL instruction to 25 adults.

• Developed and maintained various record keeping functions. R U G G I E R I C O N S U L T I N G, N E W Y O R K, N Y, 1997 – 1998 Benefit Analyst/Consultant

• Provided plan administration services for businesses in New York City Area.

• Administered COBRA, FSA and managed special projects including acquisitions and divestitures.

• Reconciled monthly health & welfare premiums and enrollment for 3 major clients.

• Directed functional aspects of multiple projects including Annual Enrollment. O G D E N S E R V I C E S C O R P O R A T I O N, N E W Y O R K, N Y, 1 9 8 9 – 1 9 9 3 Manager of Employee Benefits

• Managed employee benefit staff (5), overseeing benefits for 40,000 service employees, comprised of salaried, hourly and union population.

• Responsible for premium payments, COBRA, FSA, medical, dental and vision plan administration.

• Interviewed and mentored new hires and created personalized training materials for specific sector of company.

• Established standard documentation practices and team cross training.

• Personally oversaw medical, dental and 401k administration for top 20 Senior Executives of the firm.

• Coordinated and prepared Annual Open Enrollment documentation for mass mailing. E D U C A T I O N

St. Peter’s University: Bachelor of Science, Marketing P R O F E S S I O N A L C E R T I F I C A T I O N S New Jersey Licensed Real Estate Agent

New Jersey Notary Public (Commission Expires October, 2025.) S K I L L S

Microsoft Office, Outlook, QuickBooks, MAC and PC systems.

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