Security Officer Supervisor

Mark Mountain

****B Rhode Island Drive, Dover, Delaware, 19901, US • 914-***-**** • ***********@*****.***

WORK HISTORY

Armed Security Officer - December, 2021 to Present

Sunstates Security- New Castle, DE - New Castle, DE

Use of detecting devices to screen people before they entered the facility.

Interacted assertively but non-confrontationally with all levels of personnel and the general public.

Account Manager - November, 2021 to December, 2021

Securitas Security - Wilmington, DE

Responsible for the day to operation of private security account. This includes the scheduling, payroll, and supervision of officers.

Security Supervisor - September, 2015 to March, 2020

United Security - Stamford, Connecticut

Was in charge of a team of up to 10 security officers at 3 separate account locations nd oversaw administrative tasks such as scheduling, new hire

training, and performance.

EDUCATION

Social Sciences - Some college (No degree)

Mercy College - Dobbs Ferry, NY

Criminal Justice - Some college (No degree)

Penn Foster College - Scottsdale, AZ

SKILLS

Extremely organized Access systems and patrol

Methodology implementation Legible report writing

Emergency Response Strong verbal communication

Keen observer CPR and Child CPR Training ([2022)

Background in supervision and management Staff development

Team Leadership Firearms expertise

Observant Security operations experience

Self-motivated Report writing

De-escalation techniques Certified Security Supervisor

PROFESSIONAL SUMMARY

Familiar with a variety of weapons and well-versed in effective emergency response and conflict de-escalation strategies.

Guard who is security-conscious and diligent in protecting people and property.

Building patrols, securing entrances and exits, and keeping visitors under constant surveillance are all skills that a talented security professional

possesses.

Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.

Physically able to monitor a location using advanced security cameras.

Excellent observational, problem-solving, and decision-making skills, as well as a detail-oriented personality, unmatched integrity, and sound

judgment.

De-escalating conflicts and controlling behaviors are skills that I have a lot of experience with.

Security Supervisor with extensive management, supervision, training, and customer service experience.

Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

CERTIFICATIONS

Delaware Armed Guard License/Delaware Concealed Carry License

NYS Certified Security Guard Instructor

NYS Certified Teaching Assistant

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