Angel Meza Jr. **** Duncanville Rd,
Dallas, TX, *5236
****.******.****@*****.***
EXPERIENCE
The Best Claims Solutions, Irving, TX — Desk Appraiser/Admin/CSR Jun. 2022 - Sept. 2022
Ran claims for multiple carriers (Nexterra, Liberty Mutual, USAA, Nationwide
& Selective Insurance, Shelter Insurance, Sentry Insurance, Progressive Insurance & Avis/Budget). Processed estimates and supplements. Completed Inbound & outbound emails/calls for all carriers, insureds, and auto body shops. Reviewed all photos, docs and scope sheets. Dispatched assignments and processed mileage approvals for field appraisers. Also provided bilingual support for the o ce.
AutoMann (Warehouse), Dallas, TX — Front desk clerk/CSR May 2022 - Jun. 2022
Responsible for the will call and shipping department. Provided bilingual customer service and trained new hires. Also served as HR Assistant. Angel’s Father, Meza Home— Stay-at-Home father in the pandemic Apr. 2020 - May 2022
Manages household finances and daily routines for the household. Made a hard pivot with a home education plan during the COVID-19 pandemic. Completed certification for Insurance Claims Adjuster during this period. QCD, Lancaster, TX — Order Puller
Apr. 2021 - Sept. 2021
Sorted ticket batches for shift orders, assembled special request orders, and filled bins as well as verified transfer orders.
PLS Check Cashers, Dallas, TX — Shift Supervisor
Apr. 2020 - Mar. 2021
Responsible for CSR and customer transactions, check cashing, money handling, data entry, inbound/outbound emails and calls, training, billing, and sales/marketing
Allied Universal Security, Thanksgiving Tower — Lead O cer May 2017 - Mar. 2020
Provided excellent customer service, maintained multiple activity logs of completed rounds, and reported the status of entry points, exit points, arrival, and departures. Responsible for inbound/outbound emails and calls, data entry, new hire orientations, Microsoft Excel, scheduling, and payroll. SKILLS
Reliable leadership skills
E ective time
management skills
Strong organizational
skills
LANGUAGES
Spanish
EDUCATION
Adamson High School,
Dallas, TX
Diploma
Navarro College,
Corsicana, TX
Some college
CERTIFICATIONS
All Lines Adjuster
Auto & Property
State Farm
* Auto & Property
* Policy
* Estimatics
Xactimate
Symbility
CCC
Mitchell