Alexander Garcia

616-***-****

aduffe@r.postjobfree.com

EDUCATION

Grand Valley State University (GVSU) Allendale, MI

• Bachelor of Science in Behavioral Neuroscience and Psychology May 2021

• CompTIA A+ certified GPA: 3.73/4.00

• Relevant Coursework: Probability and Statistics, Advanced Behavioral Neuroscience, Healthcare Management, Research Methods, Intermediate Statistics, CIS I & II, Database Design, and Microsoft Excel 2019 EXPERIENCE

Spectrum Health Grand Rapids, MI

Pharmacy Technician September 2021 – December 2022

• Preparing medicines, stocking supplies, and collecting patient information

• Create sterile/non-sterile compound medications, IV fluids, and other mixtures for patients.

• Work with drug wholesalers, pharmaceutical companies and others to procure needed medications and supplies. 3DXTECH Grand Rapids, MI

Human Resources Intern April 2020 – September 2020

• Updating and maintaining employee records in HR databases

• Provide support to HR team members with various projects and tasks as needed

• Conduct a review and analysis of current HR policies and procedures with recommendations for improvement

• Analyze employee survey data using pivot tables and filters, create dashboard visualizations, generate reports on employee demographics/turnover rates, and create budget forecasts with Microsoft Excel Western Michigan University Grand Rapids, MI

Student Support Specialist September 2017 – February 2020

• Implemented fundamental IT support, security presence, and outstanding customer service during the evening and Saturday hours to faculty and students

• Provide clerical support to the supervisor and/or the regional locations as well as keep bulletin board and site information updated

• 3 years of help desk experience

SKILLS

Analytical Interpersonal

• Fluent in statistics, algebra, and probability • Teamwork and collaboration

• Hypothesis testing • High awareness and emotional intelligence

• Statistical tests (ANOVA, Linear regression) • Conflict management and resolution

• SAS & SPSS statistical software packages • Growth mindset Software/Hardware

• Proficient in most Microsoft office tools/applications

• Fluent in Windows OS and Windows troubleshooting

• Comfortable in hardware, networking, OS, and security domains

• Python 3.0

• Java

• Some SQL

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