KIERA FAGGINS
** ****** ****** ********* *******
************@*****.***
OBJECTIVE
To get started right away I am looking for an entry level customer service to kick start my career in the Call representative field I wish to work in the dynamic organisation that will contribute to my professional and personal growth while I contribute to the growth of the company as well as engage in opportunities to further the company’s goals. Also challenging customer relations positions that focus on sales and resolutions
EASTWOOD CALL CENTER
Call representative 2018-2022
Answering the phones with empathy making sure customers products were sent out to right address fixing customer’s situations in calmly manner and having patience understanding the customer’s needs EDUCATION
Bensalem High School 4.0 gpa I graduated in 2016
AWARDS AND ACKNOWLEDGEMENTS
I’ve volunteered at hospitals I’ve cooked for the homeless fed the homeless volunteered at Salvation Army my skills for working from home and being a customer service representative is Ability to type 40 wpm, answers multi line phones, operate fax machines and copy machines; Extensive knowledge of MS Word, MS Excel, MS Access and MS PowerPoint. CPR certified EKG, and expansive knowledge in safety policies and procedures active listening, have empathy I have experience with working from home