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Nursing Assistant Customer Service

Location:
Bogota, Colombia
Salary:
600 USD
Posted:
January 03, 2023

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Resume:

STEFFANY PEREZ SOTO

PHONE: 57+301*******

EMAIL: adufeb@r.postjobfree.com

Carrera 94 A # 6 a – 44 Bogotá, Colombia

Dear Sirs.,

Please find below considerations of why I fulfill the profile. MY BACKGROUND:

I am an enthusiastic and knowledgeable nursing assistant with experience in patient care, administrative tasks, customer service, office package management committed to providing a safe, effective and compassionate approach to the practice of care.

Currently studying Psychology, I hope to use my skills in practice. HIGHLIGHTS OF QUALIFICATIONS & SKILLS.

• Strong academic preparation in health areas as a nursing assistant.

• Ambitious attitude towards learning and own initiative for exposure to new challenges.

• Repeatedly demonstrating strong skills and caring for me. PHYSICAL AND MENTAL STRENGTH.

• Very high energy levels, positivity and open-minded personality.

• Courage to face new and different challenges.

• Correct attitude, preparation and drive.

• Attitude and desire to learn and improve my language. Thanks beforehand for your attention

Best,

Steffany Perez Soto

STEFFANY

PEREZ SOTO

Contact

Address: Street 94A # 6A-44

Bogotá – Colombia.

Phone: +573*********

Email:

adufeb@r.postjobfree.com

Languages

Spanish – C2

English – B1

Summary

Labor Technician by Competencies in Nursing Assistant, with experience in customer service, authorization management, documentation management, database management, billing of services, audits of processes established at EPS and presentation of management reports. With organizational skills, attention to detail, initiative and service attitude; I provide comprehensive care with technical, humanized quality, values and attitudes that project responsibility, honesty and respect for diversity. Additionally, I am a competent person to investigate, explore and experiment on situations and processes encountered, in a creative, autonomous way and with decision- making capacity, to formulate viable and timely proposals in solving problems. I will also be able to assume leadership in the work teams, maintain fluid relationships with its members, assume responsibilities and commitments that contribute to the integral management of the health team. Currently studying Psychology.

Skill highlights

I have management of typing, word, the entire office package, I manage databases, billing issues; in the care area, management of patients in bed, nursing care.

Working experience

• AXXA COLPATRIA IPS: Ongoing / +573*********

Functions: Visit to doctors to validate new patients admitted to the support program, visit patients to validate adherence to medical treatments. Achievements: Improve user care, knowledge management regarding drugs used in these pathologies.

• CENCISALUD SAS: December 2020 / August 2022/ +576********* Functions: Telephone monitoring of patients with chronic diseases such as Multiple Sclerosis and Malignant Prostate Tumor. Achievements: Improve user care, knowledge management regarding drugs used in these pathologies, improve telephone follow-up.

• CONSULTING & LEGAL ASSISTANCE - MEDIMAS: August 2019 / January 2020/ +573*********. Functions: Audit Guardianships of Medimas EPS, validate the viability of guardianships, process authorizations, request support to give answers to the court. Achievements: I optimized guardianship response times by modifying my daily schedule.

• REN CONSULTORES: May 2019 - August 2019/ 7460039. Functions: Entry and Follow-up to Cases AT, EL and Labor recommendations of EPS Famisanar Area of Occupational Medicine. Achievements: I learned the management of labor issues and my management with customer service.

Working experience

• SIES SALUD S.A.S: September 2017- September 2018 / +576*********. Functions: Billing Home Medical Accounts, HIV and VIDA C, Database Management, Creation of Reports. Achievements: I optimized the management of programs (Excel), I expanded my knowledge in reporting.

• RESPIRATORY THERAPY SYSTEMS: February 2016 - October 2016. / 5282227. Functions: Personnel Management (Medical and Nursing), Reception Management PHD, Telephone Availability, Request for Authorizations, Reception and Assignment of Patients. Achievements: I optimized the time for response to users, made a schedule for assigning shifts and breaks, organized the staff for labor equity.

• APRIL COLOMBIA: January 2014 - July 2015/ +576*********. Functions: Program Management, SOAT Medical Accounts Analysis, Digitization. Achievements: I developed my fingering skills and expanded my knowledge of SOAT policy management.

• ANDI ASISTENCIA: August 2013 - December 2013 / 6445400. Functions: Attention of the Health Line, Authorizations of collective and Individual Health Policies. Achievements: I optimized my control in the handling and call time, I optimized the attention to the user.

• CENTER FOR ORTHOPEDICS AND TRAUMATOLOGY UNICENTRO: June 2012 - January 2013/ 2140230.

Functions: Patient Admission, Rx Taking, Plasters, Sutures, Nursing Care, Program Management, Prepaid ARL School Policies. Achievements: I broadened my knowledge in the orthopedic field, I learned how to handle student policies, I learned how to handle authorizations for services provided to insurers.

• ABC OF THE BABY MEDICAL ULTRASOUND: February 2013 - May 2013/ 6182528 Functions: Patient Admission, 2D, 3D, 4D Ultrasound Assistance / Management of Agendas / Appointment Assignment. Achievements: I acquired knowledge in the gynecological field, I improved my part of patient care.

• CLINICA SEP (SOCIETY OF PROFESSIONAL NURSES): December 2011 - June 2012/2590538 Functions: Nursing Care and Care for Chronic Patients, Ventilated, with all kinds of ostomies and who were in the ICU / Performing Physical and Respiratory Therapies. Achievements: I acquired knowledge in the management of chronic patients, their management in matters of Ostomies, healing and ventilation

Interests

I like to listen to music from the 80s, and I like to sing karaoke; I feel that these 2 activities identify me and relax me.

Education

• High school I.E.D Republica bolivariana de Venezuela

• Labor technician for nursing assistant skills

Bogotà, Col.

Institute INGABO- Bogotá, Col.

Jan 1999 - Nov 2004

Jan 2010 – Jul 2012

• Studentin Psychology Course UNAD, Bogotá, Col. Jan 2020 – Currently Certifications

• Academic bachelor.

• Labor technician for nursing assistant skills.

• Basic vital support.

• Transversal skills workshop.



Contact this candidate