Anne Pylican
Resourceful manager with ** + years experience.
Mesa, AZ 85212
********@*****.***
Talented Manager focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of Microsoft Office. Dependable bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced problem solving skills. Work Experience
Data Entry Representative
Cigna - Mesa, AZ
September 2022 to Present
Processing Medicare applications. Processing Medicare applications, TRR reports, Oneview, CMS, QCARE, FILEBOUND, WIPRO, CONVERSIONS, OOA’s, Fallout Reports Created training materials and shared with team. Help answer questions to newer employees and team members.
Kids Korner Manager/General Merchandise Manager/Scanning/Bakery Manager
Fry's Food & Drug - Gilbert, AZ
October 2003 to Present
• Scheduling.
• Event Coordinator.
• Excellent Customer Service.
• Demonstrate consistent positive behavior with all internal and external customers and professionally communicate policies and procedures.
• Attend trainings/meetings as scheduled.
• Responsible for maintaining a safe working environment by being aware of company safety policies and procedures and reporting any accidents/incidents and unsafe conditions to supervisor. Assist with completing appropriate reports.
• Maintain confidentiality; ensures correct information goes only to the appropriate person(s). Follow all safety policies and procedures.
• Order merchandise, replenish stock.
• Changing tags/signs/resets.
Assistant Manager
Kentucky Fried Chicken - Chandler, AZ
April 1997 to February 2003
• Assist the Manager with the administration of the policies and procedures, service training, etc.
• Assist the Manager daily supervision, disciplinary action, and the resolution of all problems related thereto; on a day-to-day basis.
• Schedule department staff, including overtime.
Education
A. A.S in Medical Transcription
Central Arizona College
December 2009
High school diploma or GED
Skills
• CUSTOMER SERVICE (10+ years)
• KEYBOARDING
• SCHEDULING (10+ years)
• TRAINING (5 years)
• EXCEL
• Pricing
• Typing
• Microsoft Office
• Budgeting
• Transcription
• Conflict Management
• Data Entry
• Event Planning
Additional Information
PROFESSIONAL SKILLS
• Exceptional interpersonal communication
• Effective leader
• Staff training/development
• Conflict resolution
• Customer service-oriented
• Budget development
• Employee scheduling
• Survey Computer Info Systems.
• Keyboarding Alphabetic and Speed and Accuracy.
• Efficient multi-tasking
• Project management
• Deadline-oriented
• Organized, Management
• Computer Software: Microsoft Word, Microsoft Powerpoint, Communication, Microsoft Excel, Microsoft Office