Inventory Demand Specialist

***** **** ***** **, ************, Indiana, ***** • ****************@*****.*** • 317-***-****

Jonathan Scott Rivers Jr.

Professional Profile

Former college student with over twelve years’ experience in distribution and logistics. Proven success in working with customer orders, shipping and receiving, safety protocols and quality inspection. Looking to utilize my skills in inventory or production management.

Skills

• Expert in Microsoft Office

• Professional Demeanor

• Near Perfect Attendance

• Detail-Oriented

• Consistent

• Lifelong Learner

• Problem-Solver

• Organized

• Proactive

Experience

05/2022 - Current

Wurth Industry

Greenwood, Indiana

Inside Key Account Representative

Works daily in SAP program to validate and confirm customer orders, make changes, fix errors

Supports the Sales group for client additions, changes, and service level changes to prints

Reports action and maintenance, assisting with open order reports, shipment tracking, assist with expediting

Assists with customer complaints returns, and invoicing issues

Follow-up on customer inquiries, open quotes, and unresolved requests to insure resolution

Collaborates with the team to identify, research, and resolve customer issues

Ensures complete customer satisfaction by providing prompt, courteous service

11/2015 - 05/2022

Indiana Automotive Fasteners

Indianapolis, Indiana

Production Control Specialist

Develop process improvements for inventory, manufacturing, and production control systems

Analyze customer orders and establish production schedules for timely delivery

Investigate production control problems, analyze root causes, and derive solutions

Develop positive relationships with coworkers and customers to meet productivity goals

Plan inventory management techniques to avoid any shortages

Work with materials, manufacturing, and purchasing departments in identifying and resolving issues

Review, change, and execute customers’ orders appropriately

07/2013 – 11/2015

Americold Logistics

Indianapolis, Indiana

Wave Planner

Allocated product in inventory to outbound orders via Microsoft Excel

Resolved order product shortages

Managed order cuts and communicated to customers

Released work to the work queue

Prioritized individual Lift Truck Operator (LTO) tasks along with dock supervisors

Ensured dock office is utilizing inbound/outbound dock optimization functionality

Actively participated in continuous improvement projects and safety programs

Education

Graduated 2015 – Associates D.

Anticipated Graduation 2022

Ivy Tech Community College

IUPUI

Indianapolis, Indiana

Indianapolis, Indiana

Pursuing an Bachelor’s Degree in Computer Science

Contact this candidate