CRYSTAL SMITH
************@*****.***
SUMMARY
Experienced Senior Data Entry Operator with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
SKILLS
Microsoft Office
Excellent communication
Reports generation and analysis
Verifying data accuracy
Data processing
Proofreading
Faxing documents
Investigative procedures
Investigative procedures
EXPERIENCE
11/1989 to Current
Senior Data OperatorChicago Police Department Chicago, Illinois
Compiled statistical information for special reports.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Transcribed data after verifying accuracy.
Verified documents and associated records to catch and resolve discrepancies.
Increased customer satisfaction by greeting visitors promptly and professionally.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Responded to telephone inquiries from clients, vendors and the public.
Created and submitted reports regarding background investigations, highlighting any special findings.
Collaborated with state and federal agencies.
Reviewed appropriate records to obtain facts about individuals.
EDUCATION AND TRAINING
High School Diploma: Language artsLincoln Park High School chicago, illinois, United States