JANILLE DEKYI
Dallas, TX ***** 682-***-**** *************@*****.***
Professional Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Skills
Active listening/ Data Entry-5 years
Customer service-6 years
Sales -5 years
Microsoft Word, Excel, Powerpoint -8yrs
Keynote, MS Office-4 years
Inbound & Outbound Sales-4 years
Administration assistant/receptionist-3 years
Certified in Excel Dashboard.
Work History
Petroleum Supply Specialist (92F) 01/2017 to Current U.S. Army Reservist – Denton, TX
Supervises or receives, stores, accounts for and cares for Dispenses, issues, and ships bulk or packaged petroleum, oils, and lubricants (POL) products. Claims Specialist 05/2022 to 10/2022
American Traditions Insurance Co – Remote
Processing claims, negotiating settlements, verifying insurance coverage, and reviewing insurance cases.
Leasing Consultant 03/2021 to 04/2022
Lakewood On Henderson – Dallas, TX
Drive sales and generate interest in the community by providing professional tours of luxury apartment homes, amenities, and the surrounding area Matched potential residents with available properties based on wants/needs and budget Conducted new post-leasing and post-move-in surveys to measure customer satisfaction and source areas for improvement.
IT Clerk 09/2020 to 12/2020
Group O – Fort Worth, TX
Tv device boxes, troubleshooting and fault corrections. Store Clerk 03/2019 to 12/2020
Quiktrip – Lewisville, TX
Provide quality customer service
Complete assigned UpKeep/DAW tasks
Meet operating standards by complying with and supporting QT Policies & Procedures, QT Purpose and Core Values, Standards of Store Operations, and all QT programs. Cashier/Customer Service 07/2015 to 05/2018
Kroger – Mansfield, TX
Meets and greets customers, rings up purchases, handles returns, and answers questions about products, policies, and services
Listen to customers' concerns, issues and questions Resolve customers' concerns and answer customers' questions to your best ability Open new customer accounts
Education
Diploma 06/2015
Mansfield High School - Mansfield, TX
GPA: 3.6
Member of Teen Leadership program I & II.
Tarrant County College - Fort Worth, TX
Advanced Individual Training 06/2017
Army Quartermaster Center And School - Fort Lee, VA