Center Representative Data Entry
Resume:
SHIRMARIA
HENDRICKS
******************@*****.***
fairburn, GA 30213
CONTACT
Focused with knowledge of
customer service, data entry and
records management. Aiming to
leverage my abilities to successfully
fill the vacancy at your company.
Frequently praised as detail-
oriented by my peers, I can be relied
upon to help your company achieve
its goals.
CAREER OBJECTIVE
Call Center Representative
Result Cx, fort lauderdale, FL
Assembler
Material In Motion, fairburn, GA
Warehouse Associate
Walmart Distribution Center, Union citty, GA
Cashier
Wingz in the City, atlanta, GA
Team Member
Smoothie King, atlanta, GA
EXPERIENCE
September 2021 - January 2022
Answered clients questions and presented value propositions to promote purchases.
•
• Assisted customers to place orders online through company website. Placed and answered phone calls and listened to complaints,
• feedback, and feature requests for future improvement. March 2021 - June 2021
Ran test cycles and conducted quality audits to maintain accuracy and quality.
•
• Complied with quality and safety standards, policies and procedures. Installed bolts, retaining clips and screws in proper order and
• configuration.
August 2020 - January 2021
• Sorted and organized merchandise in preparation for shipment. Packaged and sealed products according to order size and specifications.
•
• Used scanners to document pertinent carton level information. July 2019 - October 2019
Leveraged POS system to perform purchase transactions for team members and customers.
•
Counted cash drawers at beginning of shifts to verify correct amounts.
•
Greeted and informed customers of products, fostering positive
• store experiences.
September 2018 - December 2018
Retail Team Member
Six Flags Over Georgia, austell, GA
Greeted customers and answered questions regarding products and promotions.
•
Arrived on time for shifts and adhered to company dress code
• guidelines.
Operated POS systems and input information into company computer programs.
•
March 2018 - October 2018
Recommended, select and help locate and obtained merchandise based on customer needs and desires.
•
• Inventoried stock and requisitioned new inventory.
• Cleaned shelves, counters and tables.
Computed sales prices, total purchases and received and processed cash and credit payment.
•
• Answered questions regarding store and merchandise.
• Exchanged merchandise for customers and accepted returns.
• Bagged and packaged purchases and wrapped gifts. High School Diploma
Westlake Highschool, Atlanta, GA
EDUCATION
May 2020
ADDITIONAL SKILLS
• Calm and Professional Under Pressure
• Responding to Difficult Customers
• POS Systems and Ordering Platforms
• Courteous with Strong Service Mindset
• Customer Support
• Cash Register Operations
• Call Transfers
CERTIFICATIONS
• 061434913
Contact this candidate