Jesse Garcia II

**** *********** ***

Roundrock, Tx 78681

210-***-****

aduf5d@r.postjobfree.com

Objective: To obtain a challenging position in customer service using my skills and knowledge.

EMPLOYMENT HISTORY:

Jan 2013 - Present

*working for myself landscaping and other odd jobs

*Man Power Temp Agency October 2012- Jan 2013

Wells Fargo

Duties: assist employees with their open enrollment insurance benefits

and answer any questions that they might have

*Medco Rx Health Solutions Inbound: June 2009 - July 2012

Duties: assisting members with placing there refills, checking on the status of there orders and see how there were shipped out either usps,ups,fed ex. taking inbound calls assisting customers with co-pays for medications, taking orders over phone for medications, reshipping lost/stolen, or damaged meds

*United Health Care Dental Inbound: April 2006 - May 2009

Duties: assisting inbound callers about there dental benefits, also assist dental office with eligibility of there paitents and also give them a full benefits breakdown

*Caremark Customer Service Inbound: July 2002- March 2006

Duties: taking inbound calls assisting customers with co-pays for medications, taking orders over phone for medications, reshipping lost/stolen, or damaged meds

*Spherion Temp Agency: Assignment at Caremark Customer Service Inbound: October 2001- July 2002

Duties: taking inbound calls assisting customers with co-pays for medications, taking orders over phone for medications, reshipping lost/stolen, or damaged meds

Duties: calling potential customers offering mailing postage meter

*Gulf South Medical Supply: Feb 2000 - May 2001

Packer, Order Selector,Delivery Driver, Shipper and Stocker:

Duties: stocking shelves with new merchandise, selecting orders and packing with use of a forklift, ship order via us mail, ups, and fed ex, and deliver medical supplies to nursing homes, and medical offices throughout san antonio and south texas

Education

Graduated from Judson High School in 1997 with a HS Diploma

Relevant Experience

Knowledge of Basic Computer Skills

Experience in most office machines i.e.… fax and copy machines

Email

References Available Upon Request

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