Administrative Assistant

Kristy Keller

****Shuteye Peak Helotes, TX 210-***-**** ********@*******.***

Profile

Dedicated individual with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting customer problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Experience

August 2022– Current

Administrative Assistant, Urglassurway

Reported to Operations Manager and assisted in daily operations.

Answered, screened, and directed inbound calls while providing information needed.

Scheduled appointments for cash paying customers/dealerships

May 2021– Current

Bartender, Stone Street Pub

Placed liquor orders and handled daytime operations, while serving guests.

Served food and alcoholic beverages in high-volume diverse establishment, upholding superior record of positive feedback.

Engaged with guest in warm conversation, building bar loyalty and encouraging repeat business

February 2020 – May 2021

Customer Service Specialist, Frost

Maintain customer satisfaction, quickly resolving issues and offering expert assistance.

Resolved issues based on thorough investigations of concerns.

Internet Banking

March 2019 – January 2020

Spa Coordinator, Life Time Fitness

Handled inventory and marketing.

Boosted sales with marketing strategies and inside product pushes.

Trained staff in important procedures and service techniques.

Education

Northwest Vista, San Antonio TX — Associate in Science, June 2016

Skills

Customer Relations

Inbound Call Management

Inventory Organization

QuickBooks

Microsoft Systems

Contact this candidate