ROBERT BERNS
Jackson, NJ *****
Cell: 732-***-****
E-Mail: **********@***.***
Professional Profile
oProven leadership qualities: can successfully motivate, delegate, evaluate and manage.
oPrimary strengths include leadership, communication, training, and interpersonal skills; ability to work independently or in a team environment.
oSelf-motivated; able to set effective priorities to achieve immediate and long-term goals, ensure smooth operation and meet departmental deadlines.
oKnowledge of Microsoft Office Suite, PowerPoint and Excel, Word systems.
oAstute at recognizing areas in need of improvement with a vision to develop action plans and see them through to a prompt and successful completion, within budgetary framework.
oExcellent communication skills, loyal, dedicated; able to establish quick rapport with employees while constantly focusing on customer service and profitability.
oAssist sales managers and sales liaisons with sales calls and in-services.
oProficient with P&L responsibility along with utilization of KPI’s.
oSafety trainer-safe work methods and driver safety.
oSmith System trained.
Education
College of Staten Island / Business Management
1989-1992
Awards and Acknowledgements
United States of America Navy Veteran
Served 1976-1979
Experience
FedEx
Ground Operations Manager / January 2022 – Present
Responsible for out-bound loading operations
Work with staff to ensure proper safety procedures are followed.
Train newly hired team members.
Pilot Freight
Warehouse Manager / August 2019 - December 2020 (Covid-19)
Manage 100,00 Sq Ft warehouse providing 3Pl services to the clients.
Set up ordering processes according to client SOP.
Train, retrain staff on company policies and procedures including safe facility.
Provide clients with monthly invoice for services provided.
Maintain a clean and safe location.
Ensure OSHA compliance.
Monitor P&L for quality and expense controls.
Prepare monthly customer invoices.
ABF
Operations Supervisor / March 2018 - August 2019
Responsible for inbound of LTL transfers and setting up next day routes by providing staff with delivery matrix for loading.
Assist Manager with all customer services inquiries and communications.
Provide OSHA and safety training to staff in accordance with company and DOT guidelines.
Ruan Transportation
Terminal Manager / December 2014 - February 2018
Deliver solutions to customers that achieve both operational and financial performance goals by providing first class transportation service.
Oversee all aspects of a transportation operation of under $2 million in revenue, which includes supervising, coordinating, and scheduling a fleet of drivers and office staff according to customers’ needs and Ruan policy.
Ensure compliance with company rules and DOT regulations.
Maximize equipment utility, customer satisfaction and operational profitability
Rite Care Medical
General Manager / November 2012- December 2014
Apria Healthcare
Branch Manager / February 2006 - October 2012