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Customer Service

Location:
Lexington, KY
Posted:
January 04, 2023

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Resume:

Tienna Wells

*** *********** *****

St. Helena, SC

912-***-****

aduf4l@r.postjobfree.com

Summary/Skills

Hardworking and reliable worker with strongbackground in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented evvironments.

Skills

Cash register operation

Cash drawer balancing

POS systems

Product recommendations

Employment History

Cashier

October 2019-December 2020 Jet Foods, Fargo, GA

Assisted with purchases, locating items and signing up for rewards programs.

Scanned customer purchases, supporting transactions to streamline sales process.

Assisted with completing end-of-day counts and securing funds to prevent loss or theft.

Processed all sales transactions accurately and promptly to prevent long customer wait times.

Processed transactions per day with exceptional accuracy.

Welcomed customers, offering assistance to help find necessary store items.

Operated cash register, collected payments and provided accurate change.

Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Properly verified customer identification for alcohol or tobacco purchases.

Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.

Organized and updated schedules to optimize coverage for expected customer demands.

Cashier

Deceber 2018-October 2019 Subway, Fargo, GA

Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.

Prepared food items such as deli and hot sandwiches to meet customer specifications.

Assisted customers, including answering questions and preparing orders.

Restocked kitchen supplies by rotating food according to dates.

Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.

Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.

Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.

Used the system and cash register to receive payments by cash, check, credit card and voucher.

Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Verified orders and bagged items for easy transport.

Maintained clean, well-organized and properly sanitized front counter area to greet customers.

Communicated with customer to provide menu offering details and assist with decision-making.

Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Kept customer and food preparation areas clean and well-organized for maximum efficiency.

Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

Trained sandwich artists to apply attention to detail and commitment to quality.

Completed opening, closing and shift change tasks to promote store efficiency.

Talked pleasantly with customers while taking orders and promoted positive image for business.

Answered guest questions, delivering most accurate and updated information available.

Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.

Organized food preparation stations and replenished supplies regularly.

Quickly prepared accurate orders within expected timeframe.

Informed customers of regular deals or monthly specials, upselling the number of orders.

Completed efficient store opening and closing procedures each day.

Took orders, prepared foods and processed payments in a full-service establishment.

Education

August 2015-May2019 Clinch County High School, Homerville, GA

References

References are available on request.



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