Nursing Assistant Service Representative
Resume:
Anita Hall
Waco, TX *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Medication Tech Aide/CNA
Stoney Brook RCM - Waco, TX
August 2021 to Present
responsible for administering daily medication to patients in the facility, monitoring patients, reporting changes, and collecting samples.
Work with other medical professionals to establish consistent and comprehensive care routines. Keep extremely detailed records on medication dosages and times. Track patients vitals and report to a nurse or physician if they change significantly.
CNA - Certified Nursing Assistant
Homestead Nursing and Rehabilitation - Hillsboro, TX November 2020 to June 2021
I am primarily responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving.
Serving meals and helping patients eat
Ensuring that patients receive appropriate nutrition can include shopping for groceries, preparing meals, and, depending on the circumstances, assisting with eating. Lifting and moving patients
I am able to safely move patients into beds and wheelchairs and onto exam tables when they can’t do so on their own. For bedridden patients, this may include turning or repositioning patients for comfort and prevention of bedsores.
Taking vital signs
I often measure a patient’s blood pressure, pulse, and temperature, and then record their findings and report them to a supervisor to determine whether action is necessary. Maintaining a clean and sanitized environment
Depending on daily needs, this can involve changing soiled sheets, cleaning up spills, changing bedpans, setting up equipment, and reducing the spread of germs and infection in the patient’s living area. Facilitating patient care
The daily direct contact you have with a patient also gives you the opportunity to identify bruises, blood in urine, and other injuries and report them to medical staff who can initiate care. Communicating with healthcare team and family members Whether you work at a facility or in a private home, I serve as a channel between patients and nurses and physicians so that all patient issues are communicated. I do have experience work in home care, I interact and conversate family members involved in my patient’s care. I often provide compassion and comfort to those who are lonely, frustrated, or scared. CNA - Certified Nursing Assistant
Providence St. Catherine Center - Waco, TX
September 2013 to October 2019
I am primarily responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving.
Serving meals and helping patients eat
Ensuring that patients receive appropriate nutrition can include shopping for groceries, preparing meals, and, depending on the circumstances, assisting with eating. Lifting and moving patients
I am able to safely move patients into beds and wheelchairs and onto exam tables when they can’t do so on their own. For bedridden patients, this may include turning or repositioning patients for comfort and prevention of bedsores.
Taking vital signs
I often measure a patient’s blood pressure, pulse, and temperature, and then record their findings and report them to a supervisor to determine whether action is necessary. Maintaining a clean and sanitized environment
Depending on daily needs, this can involve changing soiled sheets, cleaning up spills, changing bedpans, setting up equipment, and reducing the spread of germs and infection in the patient’s living area. Facilitating patient care
The daily direct contact you have with a patient also gives you the opportunity to identify bruises, blood in urine, and other injuries and report them to medical staff who can initiate care. Communicating with healthcare team and family members Whether you work at a facility or in a private home, I serve as a channel between patients and nurses and physicians so that all patient issues are communicated. I do have experience work in home care, I interact and conversate family members involved in my patient’s care. I often provide compassion and comfort to those who are lonely, frustrated, or scared. CNA - Certified Nursing Assistant
Bel Air at Trivesta - Round Rock, TX
March 2018 to November 2018
I am primarily responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving.
Serving meals and helping patients eat
Ensuring that patients receive appropriate nutrition can include shopping for groceries, preparing meals, and, depending on the circumstances, assisting with eating. Lifting and moving patients
I am able to safely move patients into beds and wheelchairs and onto exam tables when they can’t do so on their own. For bedridden patients, this may include turning or repositioning patients for comfort and prevention of bedsores.
Taking vital signs
I often measure a patient’s blood pressure, pulse, and temperature, and then record their findings and report them to a supervisor to determine whether action is necessary. Maintaining a clean and sanitized environment
Depending on daily needs, this can involve changing soiled sheets, cleaning up spills, changing bedpans, setting up equipment, and reducing the spread of germs and infection in the patient’s living area. Facilitating patient care
The daily direct contact you have with a patient also gives you the opportunity to identify bruises, blood in urine, and other injuries and report them to medical staff who can initiate care. Communicating with healthcare team and family members Whether you work at a facility or in a private home, I serve as a channel between patients and nurses and physicians so that all patient issues are communicated. I do have experience work in home care, I interact and conversate family members involved in my patient’s care. I often provide compassion and comfort to those who are lonely, frustrated, or scared. Assistant Manager
CEFCO Convenience Stores - Waco, TX
February 2008 to December 2012
• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets and resources
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses and competition
• Conduct regular audits to ensure the store is function able and presentable
• Make sure all employees adhere to company’s policies and guidelines
• Act as our store’s representative and set an example for our staff Medication Aide/CNA/Dietary Aide/PCT or RA
Brookdale Lake Brazos - Waco, TX
June 2009 to August 2012
As a medication aide, I dispense oral, inhalation, and topical medications to patients. They observe patients for drug reactions and report any problems to the nurses. I monitor the patient’s vital signs, calculate medication dosage, stock the medication cart. I also record what medications were given for the day and the dosage in the nurse’s medication administration record (MAR) chart. I am primarily responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving.
Serving meals and helping patients eat
Ensuring that patients receive appropriate nutrition can include shopping for groceries, preparing meals, and, depending on the circumstances, assisting with eating. Lifting and moving patients
I am able to safely move patients into beds and wheelchairs and onto exam tables when they can’t do so on their own. For bedridden patients, this may include turning or repositioning patients for comfort and prevention of bedsores.
Taking vital signs
I often measure a patient’s blood pressure, pulse, and temperature, and then record their findings and report them to a supervisor to determine whether action is necessary. Maintaining a clean and sanitized environment
Depending on daily needs, this can involve changing soiled sheets, cleaning up spills, changing bedpans, setting up equipment, and reducing the spread of germs and infection in the patient’s living area. Facilitating patient care
Obtains and records vital signs, height and weight; records nutritional intake and output; and performs blood glucose monitoring via fingerstick blood samples, test strips and portable meters. Performs routine urinary catheter care. Collects and transports specimens, including, but not limited to, urine, stool and sputum, as requested.
Assists patients with activities of daily living (i.e., personal hygiene, dressing, eating, maintaining continence,, and turning/transferring/ambulation) and changing linen, as appropriate to setting. Answers and responds to patient call lights and requests in a timely manner. May be assigned as a sitter for patients needing constant observation.
Cleans patient bedside units and nursing areas not included in general housekeeping; ensures neatness and cleanliness of patient rooms and maintains patient care items. Cleans equipment properly and distributes based on patient needs. Maintains unit equipment in good working order and notifies the appropriate parties promptly when equipment requires service or repairs. The daily direct contact you have with a patient also gives you the opportunity to identify bruises, blood in urine, and other injuries and report them to medical staff who can initiate care. Communicating with healthcare team and family members Whether you work at a facility or in a private home, I serve as a channel between patients and nurses and physicians so that all patient issues are communicated. I do have experience work in home care, I interact and conversate family members involved in my patient’s care. I often provide compassion and comfort to those who are lonely, frustrated, or scared. As a Dietary Aid I was capable to prepare food following instructions while adhering to all safety and health standards. I was competent and conscientious with a customer-oriented approach. The goal is to provide excellent food services by following instructions and standards. Responsibilities • Set up tables or other dining areas with attention to cleanliness and order
• Prepare meals under the supervision of a dietary manager or cook
• Deliver dishes and trays at designated times and rooms
• Take down dining areas and collect plates, glasses etc.
• Discard leftovers and take out garbage
• Clean food stations and wash dishes, cooking vessels and silverware
• Stock ingredients and monitor inventory
• Assist in keeping track of expenses and menu planning
• Help maintain kitchen equipment and appliances
CSR - Customer Service Representative
C3I Solutions - McGregor, TX
March 2005 to September 2010
Responsibilities: • Handle customer inquiries and complaints • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Develop and maintain a knowledge base of the evolving products and services • Phone & Computer usage Qualifications: • Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Microsoft Office familiar is a plus
Merchandise Associate
Sears - Waco, TX
May 2006 to April 2010
• Receiving new merchandise and stocking shelves on the sales floor.
• Restocking and neatly repacking unsold items onto shelves.
• Preparing merchandise for purchase by entering items into store inventory and applying sales tags.
• Assembling product displays, dressing mannequins and arranging merchandise in store front windows.
• Performing other duties, such as attending the cash register, returns and exchanges or stock take, as assigned.
• Promoting products and store loyalty programs during customer interactions.
• Providing outstanding customer experiences.
• Maintaining an organized and clean sales floor.
• Promoting a positive store culture.
House repair
Habitat For Humanity - Waco, TX
June 1997 to November 1998
I am reliable, dependable, and friendly with a solid work ethic and a sense of pride in your work. You must also be highly organized with strong time-management and prioritization skills. It is also important that you display strong verbal and written communication and interpersonal skills as well as a commitment to a high level of customer satisfaction. This position requires hand eye coordination, physical strength, and the ability to stoop, bend, lift, and climb.
Education
College in Continuing Education
McLennan Community College
August 2022 to Present
Navarro College in Nursing
Navarro College - Mexia, TX
January 2021 to Present
Skills
• Caregiving (10+ years)
• Home Care (10+ years)
• Meal Preparation (10+ years)
• Food Preparation (10+ years)
• Medication Administration (2 years)
• Vital Signs (10+ years)
• Microsoft Word (9 years)
• Windows 7
• Cleaning Experience
• Laboratory Experience
• Retail Management
• Patient Care
• Store Management Experience
• Employee Evaluation
• Menu Planning
• Dietary Aide Experience
• Typing
• LAN
• Customer support
• English
• Catheter Care
• Nursing
• Medical Records
• Tube Feeding
Certifications and Licenses
CNA
CPR Certification
BLS Certification
State Tested Nursing Assistant
Assessments
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Home health aide skills — Proficient
July 2021
Providing care to patients in a home setting
Full results: Proficient
Medical receptionist skills — Highly Proficient
October 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Nursing assistant skills — Completed
October 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Attention to detail — Completed
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have reliable transportation
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