Fulfillment Associate Assistant Manager

Carolyn Hagemann

Queen Creek, AZ *****

**********@*****.*** - 262-***-****

Looking for a rewarding career, looking to expand my experiences and knowledge by securing a challenging position with advancement at the entry or management level. WORK EXPERIENCE

Fulfillment Associate

Amazon – Kenosha, WI – December 2016 to Present

Pack singles large at or above goal, cross-trained in multiples and rebining meeting or exceeding goals

Sales Specialist

Home Depot – Souderton, PA – 2011 to 2015

• Greet customers and ascertain what each customer wants or needs

• Recommend, select, and help locate or obtain merchandise based on customer needs.

• Prepare sales contracts, set-up measurements, set-up interview time slots for customers.

• Maintain sales records, place special orders or call other stores to find desired items.

• Watch for and recognize security risks and thefts, know-how to prevent or handle these situations.

• Inventory, ticket, arrange and display.

Shift Manager

Wawa, Inc – Skippack, PA – 2008 to 2011

Millwork Department Manager

Menards, Inc – Eau Claire, WI – 1999 to 2004

• 1st and 2nd Assistant Manager

• MT Millwork, Front End, Store Remodel Manager, New store set-up. Tutor UW-Stout

Menomonie, WI – 1996 to 1999

Tutor for all Mathematics and Economics

PFC Soldier 264

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Engineer Group

Chippewa Falls, WI – 1996 to 1999

• Combat Duty Training, Fort Jackson, SC

• Communications

EDUCATION

BS in Applied Mathematics

University of Wisconsin 1999

SKILLS & ABILITIES

MANAGEMENT

• Managed large Millwork/Kitchens/Appliances department in Retail Home Improvement Industry

• Brought department rank from #41 up to #9

• Shift manager for Wawa, Inc.

• Assistant manager Video Wizard

SALES

• 10+ years in Retail

• Customer Service, Sales Specialist, Special Order, Design

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