Customer Service Data Entry
Resume:
Denise Smith
Multifaceted and Quick learning
Canton, MI 48188
adueso@r.postjobfree.com
Virtual employee, non cdl driver, customer service,companion, light housekeeping, cooking.
#readytowork
Authorized to work in the US for any employer
Work Experience
Cleaner
Michigan Assembly Plant - Wayne, MI
May 2020 to Present
Cleaning offices and sanitizing and disinfecting all touch points on a route through the plant. Awaiting training on driving hi lo and various other in plant vehicles. Housekeeper
INDEPENDENCE VILLAGE - Plymouth, MI
December 2018 to Present
Housekeeping/maid service for a large independent living facility. Cleaning at the highest standards, daily and bi-weekly scheduled cleanings, plus all on the spot cleaning as needed. Apartments, studios, lobbies, restrooms.
Clicklist Lead Selector
Kroger - Canton, MI
March 2018 to October 2018
Started out at this store as an overnight stocker, breaking down pallets and stocking shelves. On June 25th, 2018 I signed an in store bid for Lead Selector in the all new Click list Department, job accepted. My duties were to train all new Click list selectors in standard operating procedures for Click list hich entails, selecting all items for customer orders in a timely manner, staging all items for pick up. Car side pickup and customer service were essential to Overall Customer Satisfaction. Associate
Home Depot - Canton, MI
December 2017 to April 2018
Received customer orders via online ordering or by telephone. Selected customers items and staged them in a timely manner for customer pick up.
Inventory Associate
Marshalls - Covington, LA
November 2016 to January 2017
Conducted structured inventory of all departments of the store. Did markdowns as instructed by store manager. Temporary seasonal help.
Cashier
Meijer - Howell, MI
July 2016 to November 2016
Operated scanning cash register, credit/debit card machine, Check reading machine, Customer service Cashier
Kroger - Hot Springs, AR
July 2011 to May 2016
Cashier, Customer service, Drug GM associate, Front End Supervisor Education
Graduated 1975 in High School
Howell High School - Howell, MI
September 1971 to June 1975
Skills
• Cashier (10+ years)
• Customer Service (10+ years)
• Picker Packer
• Order Selector
• Order Puller
• Pallet Jack
• Cleaning
• Filing
• retail sales
• Communications
• Hospitality
• Cash Register
• Word
• Microsoft Office
• Meal Preparation
• Senior Care
• Home Care
• Cooking
• Dementia Care
• Caregiving
• Laundry
• Alzheimer's Care
• Memory Care
• Selector
• Time Management
• Housekeeping
• Patient Care
• Administrative Experience
• Patient Care
• Typing
• Commercial Cleaning
• Property Management (2 years)
• Property Leasing (2 years)
• Office Management
Certifications and Licenses
driver's license
Assessments
Front Desk Agent (Hotel) — Proficient
September 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/ share_to_profile/323811ceea60971da91c2abd8da10192eed53dc074545cb7 Mechanical Skills: Monitoring — Familiar
April 2020
Monitoring machine indicators to determine appropriate functioning. Full results: https://share.indeedassessments.com/ share_to_profile/2f09234dc6f43c342c8ef1b2d3b2ece8eed53dc074545cb7 Verbal Communication — Highly Proficient
April 2020
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_to_profile/ b492496270c674823ff09a6dcdf93f48eed53dc074545cb7
Customer Focus & Orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ bde76fd54b24cba4847c8d47d6ec5d75eed53dc074545cb7
Basic Maintenance and Repair — Familiar
April 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.
Full results: https://share.indeedassessments.com/ share_to_profile/951a37c14caeb3c196407f4bbb5c6949eed53dc074545cb7 Delivery Driver — Highly Proficient
April 2020
Interpreting instructions, reading maps, and solving problems. Full results: https://share.indeedassessments.com/ share_to_profile/32c9c2940fe49b38ddd29238a1739d6a
Retail Customer Service — Highly Proficient
April 2020
Comprehending and responding to retail customer needs. Full results: https://share.indeedassessments.com/share_to_profile/ e93c5a098356588dcb0d226d56efbf89eed53dc074545cb7
Customer Service — Proficient
June 2020
Identifying and resolving common customer issues.
Full results: https://share.indeedassessments.com/attempts/ d58607de0b37e433744a0c924ae4faa9eed53dc074545cb7
Workplace English — Expert
June 2020
Understanding spoken and written English in work situations. Full results: https://share.indeedassessments.com/share_to_profile/ eb675063f832d014072857112797f975eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Many years of retail experience, customer service. Several years of receptionist experience.
Contact this candidate